Mirakl Marketplace Platform vs. Spryker Cloud Commerce OS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mirakl Marketplace Platform
Score 7.0 out of 10
N/A
Mirakl Marketplace Platform allows users to manage a network of third-party sellers whose products or services are featured on their online marketplace. Mirakl's API is designed to allow users to easily integrate product supply information from sellers into their eCommerce solution (such as Hybris, Magento, Demandware, etc.). After being launched with eCommerce application, Mirakl's software can be used to onboard new suppliers, expand product catalogs, and manage customer care.N/A
Spryker Cloud Commerce OS
Score 6.0 out of 10
N/A
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.N/A
Pricing
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Top Pros
Top Cons

No answers on this topic

Features
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Mirakl Marketplace Platform
-
Ratings
Spryker Cloud Commerce OS
7.2
64 Ratings
6% below category average
Product catalog & listings00 Ratings7.960 Ratings
Product management00 Ratings6.860 Ratings
Bulk product upload00 Ratings7.452 Ratings
Branding00 Ratings7.653 Ratings
Mobile storefront00 Ratings7.951 Ratings
Product variations00 Ratings7.363 Ratings
Visual customization00 Ratings6.656 Ratings
CMS00 Ratings6.258 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Mirakl Marketplace Platform
-
Ratings
Spryker Cloud Commerce OS
8.2
58 Ratings
8% above category average
Abandoned cart recovery00 Ratings8.542 Ratings
Checkout user experience00 Ratings7.958 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Mirakl Marketplace Platform
-
Ratings
Spryker Cloud Commerce OS
8.0
55 Ratings
4% below category average
eCommerce security00 Ratings8.055 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Mirakl Marketplace Platform
-
Ratings
Spryker Cloud Commerce OS
7.0
59 Ratings
7% below category average
Promotions & discounts00 Ratings7.657 Ratings
Personalized recommendations00 Ratings6.042 Ratings
SEO00 Ratings7.551 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Mirakl Marketplace Platform
-
Ratings
Spryker Cloud Commerce OS
8.0
63 Ratings
3% above category average
Multi-site management00 Ratings7.555 Ratings
Order processing00 Ratings8.659 Ratings
Inventory management00 Ratings8.152 Ratings
Shipping00 Ratings7.345 Ratings
Custom functionality00 Ratings8.360 Ratings
Best Alternatives
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Small Businesses

No answers on this topic

Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Likelihood to Recommend
7.0
(3 ratings)
7.7
(69 ratings)
Usability
-
(0 ratings)
6.2
(68 ratings)
Support Rating
-
(0 ratings)
6.1
(68 ratings)
User Testimonials
Mirakl Marketplace PlatformSpryker Cloud Commerce OS
Likelihood to Recommend
Mirakl
If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
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Spryker Systems, GmbH
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
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Pros
Mirakl
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
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Spryker Systems, GmbH
  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
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Cons
Mirakl
  • Their management to start with (not kidding!)
  • Cost of Mirakl can be dramatic
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Spryker Systems, GmbH
  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
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Usability
Mirakl
No answers on this topic
Spryker Systems, GmbH
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
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Support Rating
Mirakl
No answers on this topic
Spryker Systems, GmbH
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
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Alternatives Considered
Mirakl
In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
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Spryker Systems, GmbH
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
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Return on Investment
Mirakl
  • Increased turnover.
  • Reduced organic product sales.
  • Decreased Sales Margin.
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Spryker Systems, GmbH
  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
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ScreenShots

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce