Miro vs. Troop Messenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.1 out of 10
N/A
Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
Troop Messenger
Score 9.8 out of 10
N/A
Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
Pricing
MiroTroop Messenger
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
No answers on this topic
Offerings
Pricing Offerings
MiroTroop Messenger
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
MiroTroop Messenger
Features
MiroTroop Messenger
Project Management
Comparison of Project Management features of Product A and Product B
Miro
-
Ratings
Troop Messenger
9.8
17 Ratings
23% above category average
Mobile Access00 Ratings9.917 Ratings
Search00 Ratings9.717 Ratings
Communication
Comparison of Communication features of Product A and Product B
Miro
-
Ratings
Troop Messenger
9.8
17 Ratings
20% above category average
Chat00 Ratings10.017 Ratings
Notifications00 Ratings9.917 Ratings
Discussions00 Ratings9.617 Ratings
Internal knowledgebase00 Ratings9.615 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Miro
-
Ratings
Troop Messenger
9.7
17 Ratings
19% above category average
Video files00 Ratings9.617 Ratings
Audio files00 Ratings9.817 Ratings
Access control00 Ratings9.816 Ratings
Advanced security features00 Ratings9.816 Ratings
Best Alternatives
MiroTroop Messenger
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
Glip (discontinued)
Glip (discontinued)
Score 9.7 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroTroop Messenger
Likelihood to Recommend
9.1
(6070 ratings)
9.8
(17 ratings)
Likelihood to Renew
9.4
(185 ratings)
-
(0 ratings)
Usability
8.6
(451 ratings)
-
(0 ratings)
Availability
9.5
(20 ratings)
-
(0 ratings)
Performance
9.0
(19 ratings)
-
(0 ratings)
Support Rating
7.7
(63 ratings)
-
(0 ratings)
In-Person Training
1.0
(1 ratings)
-
(0 ratings)
Online Training
9.1
(7 ratings)
-
(0 ratings)
Implementation Rating
9.0
(3659 ratings)
-
(0 ratings)
Configurability
8.6
(14 ratings)
-
(0 ratings)
Ease of integration
8.1
(4001 ratings)
-
(0 ratings)
Product Scalability
8.6
(19 ratings)
-
(0 ratings)
Vendor post-sale
6.6
(7 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(8 ratings)
-
(0 ratings)
User Testimonials
MiroTroop Messenger
Likelihood to Recommend
Miro
I couldn't find any scenarios where Miro is not appropriate. I use it day by day and create processes and visual boards, and use it for any type of project that I implement. It's very easy to navigate and very easy to actually create it from scratch, so most scenarios that I used Miro for were:

to design the customer journey,
process design for different types of processes (like an onboarding process or a community implementation or a customer portal tool implementation)
to document new workflows that I'm building. It applies across all customer operations roles, even if the tool wasn't built for customer operations. I used it so far in the past five years or so in more than five or six job titles that I had with different functions and hats, and supported me during all these job functions that I managed
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Tvisha Systems Pvt Ltd
Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Pros
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
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Tvisha Systems Pvt Ltd
  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
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Cons
Miro
  • Text and size formatting - when you copy and paste items they come through tiny (always keep the paste to scale of what the rest of the project scale is
  • Excel linking - I want to be able to integrate excel documentations for prototyping ideas
  • Some extra templates and start up positions - just so it allows the user to be more creative (maybe a draw template option, so the AI can create you a template bespoke to you company)
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Tvisha Systems Pvt Ltd
  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
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Likelihood to Renew
Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
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Tvisha Systems Pvt Ltd
No answers on this topic
Usability
Miro
I find Miro an overall easy to use tool, but I think that it needs more tutorials to fully onboard users. As a first time user, I find it difficult to understand some of the logics of the navigation and how grouping worked. So, I think that having short and well defined "introduction video hacks" can make onboarding in the tool enjoyable and capture more usage.
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Tvisha Systems Pvt Ltd
No answers on this topic
Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Tvisha Systems Pvt Ltd
No answers on this topic
Performance
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Tvisha Systems Pvt Ltd
No answers on this topic
Support Rating
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Tvisha Systems Pvt Ltd
No answers on this topic
Online Training
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Tvisha Systems Pvt Ltd
No answers on this topic
Implementation Rating
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Tvisha Systems Pvt Ltd
No answers on this topic
Alternatives Considered
Miro
I’ve used both Excalidraw+ and draw.io. Excalidraw+ is great for quick, lightweight sketches with a clean “hand-drawn” feel, but it’s less strong for running structured workshops at scale (facilitation tools, templates, board organization, stakeholder-friendly presentation). draw.io is solid for precise diagramming (flows, architecture), but collaboration and workshop mechanics feel more “diagram-first” than “team-first.” We chose Miro because it combines strong real-time + async collaboration with facilitation features (voting, timer, stickies), easy board structuring with frames, and presentation mode—so we can go from messy ideation to a shareable narrative without switching tools.
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Tvisha Systems Pvt Ltd
The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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Scalability
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Tvisha Systems Pvt Ltd
No answers on this topic
Return on Investment
Miro
  • Offer infinite canvas that allow me to brainstorm, organize ideas and think visually.
  • Effective for creating prototypes and wireframes, which saves time, reduces back-and-forth, and prevents costly mistakes.
  • Features like mind mapping, kanban boards, and flowcharts help me to visualize complex projects easily.
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Tvisha Systems Pvt Ltd
  • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Troop Messenger Screenshots

Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Screenshot of Screenshot of Screenshot of Screenshot of