Mitratech PolicyHub vs. NAVEX One

If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.

Incentivized

We have used PolicyTech for over 13 years. We have found it to be a robust solution, that has great technical support, and that continues to evolve as technology changes. If a business is looking for a solution to support best practices in policy and procedure development and distribution, there is no better solution than PolicyTech. We currently use PolicyTech’s SAS service. This solution would not be as effective for business environments that do not have computers for their employees to access on a daily basis.

Incentivized

• Reminders of policies needing updating
• Simple inbox for end-user
• Online Access

Incentivized

• Ease of use and ability to modify documents.
• Versatility/Adaptability to utilize for other document management processes
• Ability to assign documents to groups of users to make policy review and notification more job/role specific

Incentivized

• Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
• Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.

Incentivized

• In my point of view, I would love this platform if it could be customized more to my personal taste and my needs, in this aspect it has its limitations.
• Unfortunately, the technical support of this program is not the best when it comes to responding, the truth is that they are never capable of responding to our problems on the spot.

Incentivized

It helps us do what we need it to do.

Incentivized

Only the administrator can talk to them.

Incentivized

There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.

Incentivized

We did not evaluate any other product.

Incentivized

Navex is best intuitive and satisfied all the security & compliance requirement. ServiceNow GRC is complex & not easy to deployable.. also need that cost effective solution. Even it was tough to customize initially but later after doing fine-tuning with policies & process we got best insights & inputs from solution .

Incentivized

• It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.

Incentivized

• Eliminates silos.
• Establishes a holistic central point of governance, management, and assurance of the organization's performance, risk and compliance.
• Lets you make informed decisions.

Incentivized