What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.8 out of 100
Based on 8 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.7 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Governance, Risk & Compliance
Mitratech PolicyHub
Feature Set Not Supported
N/A
9.1
PolicyManager
91%
PolicyManager ranks higher in 2/2 features
PolicyManager ranks higher in 2/2 features
Common repository of GRC items
N/A
0 Ratings
9.1
91%
1 Rating
GRC policy management
N/A
0 Ratings
9.1
91%
1 Rating
Attribute Ratings
- PolicyManager is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend
5.6
Mitratech PolicyHub
56%
5 Ratings
9.1
PolicyManager
91%
1 Rating
Likelihood to Renew
6.2
Mitratech PolicyHub
62%
5 Ratings
9.1
PolicyManager
91%
1 Rating
Usability
Mitratech PolicyHub
N/A
0 Ratings
9.1
PolicyManager
91%
1 Rating
Implementation Rating
6.1
Mitratech PolicyHub
61%
8 Ratings
PolicyManager
N/A
0 Ratings
Likelihood to Recommend
Mitratech PolicyHub
If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.
Director of Corporate Compliance, Risk Management, and Grants Adminstration
HopeHealth, Inc.Hospital & Health Care, 201-500 employees
PolicyManager
The part I like the most is our staff not having to log in to view policies. We have so many passwords to remember having this convenience is a big satisfier.
Executive Assistant to CFO
Black River Memorial HospitalHospital & Health Care, 201-500 employees
Pros
Mitratech PolicyHub
- Reminders of policies needing updating
- Simple inbox for end-user
- Online Access

Verified User
Employee in Quality Assurance
Financial Services Company, 201-500 employeesPolicyManager
- If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well.
- Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more.
- Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time.
Executive Assistant to CFO
Black River Memorial HospitalHospital & Health Care, 201-500 employees
Cons
Mitratech PolicyHub
- Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
- Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.
Sr. Systems Engineer
Nature's Sunshine ProductsHealth, Wellness and Fitness, 501-1000 employees
PolicyManager
- The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome.
Executive Assistant to CFO
Black River Memorial HospitalHospital & Health Care, 201-500 employees
Pricing Details
Mitratech PolicyHub
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—PolicyManager
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Mitratech PolicyHub
Mitratech PolicyHub 6.2
Based on 5 answers
It helps us do what we need it to do.

Verified User
Executive in Information Technology
Telecommunications Company, 51-200 employeesPolicyManager
PolicyManager 9.1
Based on 1 answer
No answer on this topic is available.
Usability
Mitratech PolicyHub
No score
No answers yet
No answers on this topic
PolicyManager
PolicyManager 9.1
Based on 1 answer
Overall this program is great. I am continuously in the program and find it very simple to use. I do have some staff that struggle, only because they are not in the program as often as I am
Executive Assistant to CFO
Black River Memorial HospitalHospital & Health Care, 201-500 employees
Implementation Rating
Mitratech PolicyHub
Mitratech PolicyHub 6.1
Based on 8 answers
There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.

Verified User
Professional in Quality Assurance
Financial Services Company, 201-500 employeesPolicyManager
No score
No answers yet
No answers on this topic
Alternatives Considered
Mitratech PolicyHub
We did not evaluate any other product.

Verified User
Executive in Information Technology
Telecommunications Company, 51-200 employeesPolicyManager
No answers on this topic
Return on Investment
Mitratech PolicyHub
- It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.
Director of Corporate Compliance, Risk Management, and Grants Adminstration
HopeHealth, Inc.Hospital & Health Care, 201-500 employees
PolicyManager
- The program has kept us compliant on reviewing and updating all of our policies.
Executive Assistant to CFO
Black River Memorial HospitalHospital & Health Care, 201-500 employees