Mitratech PolicyHub vs. SAP Process Control

If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.

Incentivized

In my opinion, SAP Process Control is well suited for bigger companies with an already mature Internal Control System as well as for bigger companies who want to completely new/redesign the internal control system. The size of the company, as well as the budget, is quite important when thinking about the implementation of SAP Process Control. A smaller company with e.g., 150 people should think more about implementing SAP FCM.

Incentivized

• Reminders of policies needing updating
• Simple inbox for end-user
• Online Access

Incentivized

• Native connection to SAP applications
• Automated monitoring process of SAP applications
• Workflow capabilities for control testing

Incentivized

• Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
• Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.

Incentivized

• Default delivery of controls could be done by SAP on some basic controls like client openings, password controls, etc
• The messaging or customization of messages in different workflows is limited, which could be introduced to enhance the product
• SAP Process control does not have the capability for cloud product monitoring which is required with more SAP cloud products available right now

It helps us do what we need it to do.

Incentivized

There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.

Incentivized

We did not evaluate any other product.

Incentivized

The connectivity with other SAP products out of the SAP GRC suite, like Access Control and so on, was key for the decision. Also we had an already mature SAP System landscape as well as having internal processes that were similar to the SAP Process Control standard processes helped us with the decision to implement SAP Process Control.

Incentivized

• It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.

Incentivized

• Automated alerts for controls issues
• Workflow capabilities; however, there's natively only 2 levels of review. More layers would be beneficial.

Incentivized