TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MobaXTerm

    Score9.4 out of 10
    N/AMobaXterm is presented as an enhanced terminal for Windows with X11 server, tabbed SSH client, and network tools. From this console window, users can run any Unix commands need: ls, cd, grep, awk, tail, cut, sed, wget, rsync, telnet, ssh, rlogin, rsh, etc.

    $69

    one-time fee per user

    ServiceTitan

    Score7.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    MobaXTermServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    MobaXTermServiceTitan
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    MobaXTermServiceTitan
    Considered Both Products
    Mobatek
    No answer on this topic
    ServiceTitan
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    33%
    Implementation went as expected
    2 Answers
    Features
    MobaXTermServiceTitan
    Remote Administration
    Comparison of Remote Administration features of MobaXTerm and ServiceTitan
    Feature
    MobaXTerm
    8.9
    9 Ratings
    12% above category average
    ServiceTitan
    -
    Ratings
    Screen sharing9.76 Ratings00 Ratings
    File transfer9.19 Ratings00 Ratings
    Instant message8.64 Ratings00 Ratings
    Secure remote access with Smart Card authentication8.44 Ratings00 Ratings
    Access to sleeping/powered-off computers9.02 Ratings00 Ratings
    Over-the-Internet remote session8.46 Ratings00 Ratings
    Initiate remote control from mobile9.42 Ratings00 Ratings
    Remote management of servers & workstations9.58 Ratings00 Ratings
    Remote Active Directory® management8.02 Ratings00 Ratings
    Centralized management dashboard8.55 Ratings00 Ratings
    Session record8.86 Ratings00 Ratings
    Annotations7.94 Ratings00 Ratings
    Monitoring and Alerts8.84 Ratings00 Ratings
    Multi-platform remote control9.86 Ratings00 Ratings
    Best Alternatives
    MobaXTermServiceTitan
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MobaXTermServiceTitan
    Likelihood to Recommend
    9.7
    (9 ratings)
    3.5
    (14 ratings)
    Usability
    9.3
    (9 ratings)
    4.1
    (2 ratings)
    User Testimonials
    MobaXTermServiceTitan
    Likelihood to Recommend
    Mobatek
    MobaXTerm shines when executing commands for large numbers of Network appliances like Switches or routers. As network Engineers, when managing an extensive infrastructure, we need tools to reduce time and work. MobaXterm Split and MultiExec features helped me push configuration changes for more than 100 Switches within a few hours.
    Incentivized
    Read full review
    ServiceTitan
    ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
    Incentivized
    Read full review
    Pros
    Mobatek
    • Storing ssh session setting for easy click and go access
    • Various Network scanning tools easy to use even for non-technical people
    • SFTP filesystem browser is simple and straightforward
    Incentivized
    Read full review
    ServiceTitan
    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Incentivized
    Read full review
    Cons
    Mobatek
    • password manager is a pain to get to
    • when I sign out of an RDP session, the tab should close on its own. If I lose connection, then the Reconnect option can be shown
    • It should be able to update on its own, not through download and basically a reinstall
    Incentivized
    Read full review
    ServiceTitan
    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Incentivized
    Read full review
    Usability
    Mobatek
    It's very easy for any IT administrator to use, it's highly customizable and you can download it free for personal use. It supports every protocol you can think of, has built in power shell and allows for drag and drop of SFTP file browser. I recommend this tool for any IT professional.
    Incentivized
    Read full review
    ServiceTitan
    I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
    Incentivized
    Read full review
    Alternatives Considered
    Mobatek
    The list is not working, but comparing is not so great to other. The great best think of MobaXTerm is the unifing of the various program into one. The organization by folders, the storing of keys, the licence managemnt for teams. I liked much and was a plus it have some server utilities.
    Incentivized
    Read full review
    ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
    Read full review
    Return on Investment
    Mobatek
    • No subscription fee: you can purchase it once and use for many years
    • Easy to use - no need to spend time on learning how to use
    Incentivized
    Read full review
    ServiceTitan
    • We can more effectively retain customers and send them offers if it's been a while since their last visit.
    • Our cash flow has dramatically improved because now the technicians invoice everything.
    • We can get estimates out the door within the hour, not days later.
    Incentivized
    Read full review
    ScreenShots

    MobaXTerm Screenshots

    Screenshot of MobaXterm Xserver with SSH, telnet, RDP, VNC and X11Screenshot of the MobaXterm terminal, dark.Screenshot of the MobaXterm ribbon / toolbar.

    ServiceTitan Screenshots

    Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board