Mojo Helpdesk vs. ServiceNow Customer Service Management
Mojo Helpdesk vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mojo Helpdesk | ServiceNow Customer Service Management | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Mojo Helpdesk | ServiceNow Customer Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mojo Helpdesk | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 10.0 (1 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Mojo Helpdesk | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Metadot Corporation | ServiceNow |
Pros | Metadot Corporation | ServiceNow |
Cons | Metadot Corporation | ServiceNow |
Usability | Metadot Corporation No answers on this topic | ServiceNow |
Support Rating | Metadot Corporation No answers on this topic | ServiceNow |
Alternatives Considered | Metadot Corporation | ServiceNow |
Return on Investment | Metadot Corporation | ServiceNow |
ScreenShots | Mojo Helpdesk Screenshots |