What users are saying about
2 Ratings
5 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

mRemoteNG

Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows.Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
John Robinson | TrustRadius Reviewer

ShowMyPC

The primary use case is to assist an IT team working on computers across offices, or at times a server handled by another department. If it is offsite work and we need quick access. It also helps in getting access of BYOD devices of all employees and its file sharing feature is one of the most used in a few departments although support for integration with cloud service providers is a sore point.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

mRemoteNG
8.7
ShowMyPC
6.8
Remote management of servers & workstations
mRemoteNG
9.0
ShowMyPC
7.0
Remote Active Directory® management
mRemoteNG
8.0
ShowMyPC
Multi-platform remote control
mRemoteNG
9.0
ShowMyPC
3.0
Screen sharing
mRemoteNG
ShowMyPC
8.0
File transfer
mRemoteNG
ShowMyPC
5.0
Instant message
mRemoteNG
ShowMyPC
7.0
Secure remote access with Smart Card authentication
mRemoteNG
ShowMyPC
6.0
Access to sleeping/powered-off computers
mRemoteNG
ShowMyPC
7.0
Over-the-Internet remote session
mRemoteNG
ShowMyPC
8.0
Centralized management dashboard
mRemoteNG
ShowMyPC
7.0
Session record
mRemoteNG
ShowMyPC
8.0
Annotations
mRemoteNG
ShowMyPC
7.0
Monitoring and Alerts
mRemoteNG
ShowMyPC
8.0

Pros

mRemoteNG

  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
John Robinson | TrustRadius Reviewer

ShowMyPC

  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
Anonymous | TrustRadius Reviewer

Cons

mRemoteNG

  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
John Robinson | TrustRadius Reviewer

ShowMyPC

  • No support for Mac
  • Software produces lags at times, not the smoothest
  • No integration with CSP's for file transfer
Anonymous | TrustRadius Reviewer

Support Rating

mRemoteNG

Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
John Robinson | TrustRadius Reviewer

ShowMyPC

No answers on this topic

Alternatives Considered

mRemoteNG

mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
John Robinson | TrustRadius Reviewer

ShowMyPC

ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
Anonymous | TrustRadius Reviewer

Return on Investment

mRemoteNG

  • Unquantifiable, really. It has definitely saved me time, and while each day it might not be much, over the course of a year I'm sure it has made an impact to my productivity level overall.
John Robinson | TrustRadius Reviewer

ShowMyPC

  • It allowed us to provide support even in remote locations
  • Its website support is very useful as it has allowed us to gain instant access without need of software installation
  • Remote Desktop Connection freezes at times and might require more testing and upgrading
Anonymous | TrustRadius Reviewer

Pricing Details

mRemoteNG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ShowMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison