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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    mRemoteNG

    Score8.7 out of 10
    N/AmRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A

    ShowMyPC

    Score8.2 out of 10
    N/AShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.

    $14

    per month

    Pricing
    mRemoteNGShowMyPC
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    mRemoteNGShowMyPC
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    mRemoteNGShowMyPC
    Considered Both Products
    Open Source
    No answer on this topic
    ShowMyPc.com
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    mRemoteNGShowMyPC
    Remote Administration
    Comparison of Remote Administration features of mRemoteNG and ShowMyPC
    Feature
    mRemoteNG
    8.6
    6 Ratings
    9% above category average
    ShowMyPC
    7.4
    2 Ratings
    6% below category average
    Screen sharing8.01 Ratings10.02 Ratings
    File transfer5.13 Ratings8.02 Ratings
    Secure remote access with Smart Card authentication10.01 Ratings6.01 Ratings
    Over-the-Internet remote session9.63 Ratings10.02 Ratings
    Remote management of servers & workstations10.06 Ratings9.02 Ratings
    Remote Active Directory® management9.03 Ratings00 Ratings
    Centralized management dashboard9.23 Ratings6.02 Ratings
    Session record10.01 Ratings7.02 Ratings
    Annotations7.01 Ratings7.01 Ratings
    Monitoring and Alerts9.01 Ratings8.01 Ratings
    Multi-platform remote control7.46 Ratings3.01 Ratings
    Instant message00 Ratings7.02 Ratings
    Access to sleeping/powered-off computers00 Ratings7.01 Ratings
    Initiate remote control from mobile00 Ratings8.01 Ratings
    Best Alternatives
    mRemoteNGShowMyPC
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    mRemoteNGShowMyPC
    Likelihood to Recommend
    9.1
    (6 ratings)
    10.0
    (2 ratings)
    Usability
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    mRemoteNGShowMyPC
    Likelihood to Recommend
    Open Source
    Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
    Incentivized
    Read full review
    ShowMyPc.com
    If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
    Incentivized
    Read full review
    Pros
    Open Source
    • Easy to organize and group servers.
    • Many different protocols for remote access.
    • The ability to make use of external applications for non-directly supported protocols.
    • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
    • Easy to export and share config with new team members (be mindful of what you do with passwords though).
    Incentivized
    Read full review
    ShowMyPc.com
    • Easy access to help with software issues.
    • Technical support
    • Access to Remote desktop control
    • Recording sessions for paper trails
    Incentivized
    Read full review
    Cons
    Open Source
    • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
    • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
    Incentivized
    Read full review
    ShowMyPc.com
    • Free level should have automatic reconnect on reboot
    • Being a remote access only software pricing plans could be better
    • Branding should be allowed on lower plans
    Incentivized
    Read full review
    Usability
    Open Source
    Because it is easy to use once installing. The interface is very intuitive and there are help files available for anyone needing further set up assistance. For someone who is currently overwhelmed with managing too many things in too many places, mRemote simplifies this and puts the power back in the administrators hands with their intuitive interface.
    Incentivized
    Read full review
    ShowMyPc.com
    No answers on this topic
    Support Rating
    Open Source
    Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
    Incentivized
    Read full review
    ShowMyPc.com
    No answers on this topic
    Alternatives Considered
    Open Source
    Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
    Incentivized
    Read full review
    ShowMyPc.com
    ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Very easy to hand over connections to new starters.
    • Having multiple remote protocols in one place is a massive time saver.
    Incentivized
    Read full review
    ShowMyPc.com
    • The on-demand access is free - can't get a better ROI than that
    • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
    • Having a go to remote access solution that enables clients to control access is priceless
    Incentivized
    Read full review
    ScreenShots