18 Reviews and Ratings
6 Reviews and Ratings
Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.Incentivized
If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.Incentivized
Easy to organize and group servers.Many different protocols for remote access.The ability to make use of external applications for non-directly supported protocols.Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.Easy to export and share config with new team members (be mindful of what you do with passwords though).Incentivized
Easy access to help with software issues.Technical supportAccess to Remote desktop controlRecording sessions for paper trailsIncentivized
The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.Incentivized
Free level should have automatic reconnect on rebootBeing a remote access only software pricing plans could be betterBranding should be allowed on lower plansIncentivized
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.Incentivized
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.Incentivized
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.Incentivized
Very easy to hand over connections to new starters.Having multiple remote protocols in one place is a massive time saver.Incentivized
The on-demand access is free - can't get a better ROI than thatPlans are relatively inexpensive - as long as you are not managing large amounts of devicesHaving a go to remote access solution that enables clients to control access is pricelessIncentivized