mRemoteNG vs. ShowMyPC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
mRemoteNG
Score 9.7 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
ShowMyPC
Score 8.2 out of 10
N/A
ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.N/A
Pricing
mRemoteNGShowMyPC
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
mRemoteNGShowMyPC
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
mRemoteNGShowMyPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
mRemoteNG
9.8
3 Ratings
17% above category average
ShowMyPC
7.4
2 Ratings
11% below category average
File transfer9.02 Ratings8.02 Ratings
Over-the-Internet remote session10.01 Ratings10.02 Ratings
Remote management of servers & workstations10.03 Ratings9.02 Ratings
Remote Active Directory® management10.02 Ratings00 Ratings
Centralized management dashboard10.01 Ratings6.02 Ratings
Multi-platform remote control10.03 Ratings3.01 Ratings
Screen sharing00 Ratings10.02 Ratings
Instant message00 Ratings7.02 Ratings
Secure remote access with Smart Card authentication00 Ratings6.01 Ratings
Access to sleeping/powered-off computers00 Ratings7.01 Ratings
Initiate remote control from mobile00 Ratings8.01 Ratings
Session record00 Ratings7.02 Ratings
Annotations00 Ratings7.01 Ratings
Monitoring and Alerts00 Ratings8.01 Ratings
Best Alternatives
mRemoteNGShowMyPC
Small Businesses
Getscreen.me
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
mRemoteNGShowMyPC
Likelihood to Recommend
10.0
(3 ratings)
10.0
(2 ratings)
User Testimonials
mRemoteNGShowMyPC
Likelihood to Recommend
Open Source
Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
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ShowMyPc.com
If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
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Pros
Open Source
  • Easy to organize and group servers.
  • Many different protocols for remote access.
  • The ability to make use of external applications for non-directly supported protocols.
  • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
  • Easy to export and share config with new team members (be mindful of what you do with passwords though).
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ShowMyPc.com
  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
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Cons
Open Source
  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
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ShowMyPc.com
  • Free level should have automatic reconnect on reboot
  • Being a remote access only software pricing plans could be better
  • Branding should be allowed on lower plans
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Support Rating
Open Source
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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ShowMyPc.com
No answers on this topic
Alternatives Considered
Open Source
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
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ShowMyPc.com
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
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Return on Investment
Open Source
  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
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ShowMyPc.com
  • The on-demand access is free - can't get a better ROI than that
  • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
  • Having a go to remote access solution that enables clients to control access is priceless
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ScreenShots