20 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

StarWind VTL

We are only using the Veeam to StarWind VTL for Backblaze B2 functionality but for what it is intended for, it does the job well and we are very pleased with how time and money saving this solution is. Be prepared to spend a good amount of time going over the implementation documentation and reading the manual several times to get it right. We received top-notch support during the implementation and deployment process though, so that made the process a little easier.
Kevin Sipma | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.3
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.1
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.1
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.1
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.4
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.4
Flexible deployment
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.1
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.4
Platform support
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.4
Retention options
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.4
Encryption
MSP360 Backup (formerly CloudBerry Backup)
StarWind VTL
9.4

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

StarWind VTL

  • Works great with Veeam and Backblaze.
  • Affordable and reliable.
  • Support is quick to respond.
Anonymous | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

StarWind VTL

  • Implementation and deployment is highly technical - could be easier & faster
  • Backups Management is somewhat tricky - could be refined further
Kevin Sipma | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

StarWind VTL

No score
No answers yet
No answers on this topic

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

StarWind VTL

No score
No answers yet
No answers on this topic

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

StarWind VTL

StarWind VTL 9.1
Based on 1 answer
Great and reliable product with little need for support
Anonymous | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

StarWind VTL

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

StarWind VTL

No answers on this topic

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

StarWind VTL

  • ROI was immediate as we got rid of expensive sneakernet backups with hard drives in a Pelican case
  • One-time cost of the product is very cost-effective
  • Support contracts are reasonable and we received excellent support throughout
  • We have much better peace-of-mind with our data being protected better
Kevin Sipma | TrustRadius Reviewer

Screenshots

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

StarWind VTL

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

StarWind VTL Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
StarWind VTL
9.4

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
StarWind VTL

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
StarWind VTL

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
StarWind VTL
9.1

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
StarWind VTL

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