MSP360 Managed Backup vs. StarWind Virtual Tape Library

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
StarWind VTL
Score 8.9 out of 10
N/A
StarWind Virtual Tape Library (VTL) resolves the issue of Enterprise ROBO being stuck with expensive tapes for data backup, while allowing users to stick to regulatory archival requirements. One can’t be sure that data stored on the tapes in archives will always be retrievable. StarWind VTL takes advantage of the already existing tape backup infrastructure and virtualizes the data for easy access and storage. Using on-prem VTLs with cloud and object storage tiering, the solution allows…N/A
Pricing
MSP360 Managed BackupStarWind Virtual Tape Library
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MSP360 Managed BackupStarWind VTL
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Community Pulse
MSP360 Managed BackupStarWind Virtual Tape Library
Top Pros
Top Cons
Best Alternatives
MSP360 Managed BackupStarWind Virtual Tape Library
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10

No answers on this topic

Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 Managed BackupStarWind Virtual Tape Library
Likelihood to Recommend
10.0
(14 ratings)
9.1
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.2
(1 ratings)
Usability
7.1
(2 ratings)
8.2
(1 ratings)
Support Rating
8.4
(6 ratings)
7.3
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MSP360 Managed BackupStarWind Virtual Tape Library
Likelihood to Recommend
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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StarWind
Starwind VTL is a great solution for customers that want the benefits of a physical tape library without the hefty price tag and the manual intervention required when changing tapes as it is automated. In addition, Starwind VTL virtual tapes are "air-gapped" as they are in LTO format.
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Pros
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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StarWind
  • Allows you to use Veeam and other software that uses Virtual Tape Libraries while getting rid of actual tape drives and tapes
  • Backblaze B2 implementation is great - keeps storage costs low while automating backups to the cloud storage
  • Low cost and great support by the Starwind technical team
  • Feature-rich and in constant development
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Cons
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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StarWind
  • Set-up is confusing.
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Likelihood to Renew
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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StarWind
Their support is great and the interface is not as user friendly
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Usability
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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StarWind
The initial setup took some time, however, with the help of the Starwind technical team, we were able to set it up from start to finish including seamlessly adding it to our existing backup solution. After that, there was no need for any additional setup or troubleshooting.
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Support Rating
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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StarWind
Great and reliable product with little need for support
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Implementation Rating
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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StarWind
No answers on this topic
Alternatives Considered
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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StarWind
We've looked at physical tape backups, however, the infrastructure is too costly compared to Starwind VTL and it also requires manual changing of tapes that users will not want to do or forget to do. With VTL, it works exactly like a physical tape library with the same benefits and full automation.
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Return on Investment
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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StarWind
  • ROI was immediate as we got rid of expensive sneakernet backups with hard drives in a Pelican case
  • One-time cost of the product is very cost-effective
  • Support contracts are reasonable and we received excellent support throughout
  • We have much better peace-of-mind with our data being protected better
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages