20 Ratings
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Score 8.5 out of 100
48 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud is very well suited for doing data backup from the storage environment in the data center. It does this job well with an easy and straightforward user interface. There is minimal learning curve to get started. We wanted to use the cloud for backup instead of expanding storage in the data center and hence went with this solution. We do data recovery on a regular basis and have been able to retrieve data from Veeam backup in a very straightforward manner meeting the recovery time and recovery point objectives
Shiv Shivakumar | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.3
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.0
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.0
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
10.0
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.1
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.1
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.0
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.0
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.1
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.4
Flexible deployment
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.2
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.2
Platform support
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.3
Retention options
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.1
Encryption
MSP360 Backup (formerly CloudBerry Backup)
Veeam on IBM Cloud
8.0

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Veeam on IBM Cloud

  • File-level restores are incomparably quick
  • Complete file server restores in minutes vs. hours - perfect for a critical situation
  • Images for application upgrades
Anonymous | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Veeam on IBM Cloud

  • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
  • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
  • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
David Johnson | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud 10.0
Based on 1 answer
Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
Anonymous | TrustRadius Reviewer

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud 8.7
Based on 2 answers
At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
Anonymous | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

We wanted the reliability of IBM and they deliver. The other vendors do not have a long history of customer service. It made it an easy sell with our executives to trust that a cloud operation delivered by IBM would be successful and worthy of their reputations. They did not trust many of the latest startups.
Anonymous | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • We save on staff time by reducing the man-hours required for backups
  • Customers wait less time for data (they were waiting up to hours before)
  • Complete system recovery for application upgrades - we had data loss problems with this before
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

Veeam on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Veeam on IBM Cloud Editions & Modules

Edition
Veeam Availability Suite$151
Veeam Backup and Recovery$111
Veeam Physical Agent$181
  1. per VM
Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
Veeam on IBM Cloud
8.1

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
Veeam on IBM Cloud

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
Veeam on IBM Cloud
10.0

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
Veeam on IBM Cloud
8.7

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
Veeam on IBM Cloud

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