What users are saying about
29 Ratings
16 Ratings
29 Ratings
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Score 7.5 out of 100
16 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Reporting & Analytics

    Mule ESB

    Feature Set Not Supported
    N/A
    7.0

    OpenText MBPM

    70%
    OpenText MBPM ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Standard reports

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Custom reports

    N/A
    0 Ratings
    4.0
    40%
    3 Ratings

    Process Engine

    Mule ESB

    Feature Set Not Supported
    N/A
    7.3

    OpenText MBPM

    73%
    OpenText MBPM ranks higher in 8/8 features

    Process designer

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Process simulation

    N/A
    0 Ratings
    7.1
    71%
    3 Ratings

    Business rules engine

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    SOA support

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Process player

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Support for modeling languages

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Form builder

    N/A
    0 Ratings
    6.9
    69%
    3 Ratings

    Model execution

    N/A
    0 Ratings
    6.1
    61%
    3 Ratings

    Collaboration

    Mule ESB

    Feature Set Not Supported
    N/A
    7.6

    OpenText MBPM

    76%
    OpenText MBPM ranks higher in 1/1 features

    Social collaboration tools

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Content Management Capabilties

    Mule ESB

    Feature Set Not Supported
    N/A
    6.0

    OpenText MBPM

    60%
    OpenText MBPM ranks higher in 1/1 features

    Content management

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Attribute Ratings

    • Mule ESB is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.8

    Mule ESB

    98%
    5 Ratings
    7.1

    OpenText MBPM

    71%
    5 Ratings

    Likelihood to Renew

    Mule ESB

    N/A
    0 Ratings
    8.0

    OpenText MBPM

    80%
    4 Ratings

    Usability

    Mule ESB

    N/A
    0 Ratings
    9.0

    OpenText MBPM

    90%
    1 Rating

    Support Rating

    Mule ESB

    N/A
    0 Ratings
    10.0

    OpenText MBPM

    100%
    2 Ratings

    Implementation Rating

    Mule ESB

    N/A
    0 Ratings
    10.0

    OpenText MBPM

    100%
    2 Ratings

    Likelihood to Recommend

    Mule ESB

    If you’re bringing anything into Salesforce you should just invest now into Mule, you will get your money’s worth and find a myriad of uses to build APIs between many other systems. Once you build a component you can easily reuse it as a building block to attach to another source/destination. This makes it easy to ramp up quickly and spread usage of Mule throughout your enterprise. A good value for medium to large companies, but probably cheaper to outsource your job to a consulting firm if you are smaller.
    Anonymous | TrustRadius Reviewer

    OpenText MBPM

    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Anonymous | TrustRadius Reviewer

    Pros

    Mule ESB

    • It is best suited for Rest API development. Mule ESB uses RAML as an API descriptor which is less complex and easy to understand. RAML is an open standard majorly supported by Mulesoft. Once RAML is developed, it is very easy (a few clicks)to create flows corresponding to the resources defined in the RAML. One can also include JSON schema validation in RAML, and with the use of APIkit router, Mule ESB makes the request validation very easy (it's automatic basically.)
    • Mule ESB comes with a large spectrum of community and enterprise connectors. We have connectors for all the major platforms like Facebook, Twitter, Salesforce, SAP, etc. This enables Mule ESB to integrate with the other systems in a faster and more robust way. Mule ESB has many components to fulfill the requirements of each integration (for example batch processing, parallel processing, choice, etc.)
    • Mule API gateway is one of the best tools (modules) of Mulesoft's offering. It supports API governance and management very well. One can easily enforce policies on their APIs with API gateway. It enables some of the must-have features in an API solution (i.e. throttling, oAuth, access levels, etc.)
    • Implementing a CI/CD (DevOps) environment for Mule ESB is a very easy task. Mule majorly uses MAVEN as its build tool, which in turn makes it best suitable for CI/CD approach. Mule also provides MAVEN plugins for auto deployments to the servers. Mule also has a best Unit testing module which is MUnit. MUnit can be used for both Unit and Functional testing, and it is easy to write and generates coverage reports in various formats.
    Deepak Kushwaha | TrustRadius Reviewer

    OpenText MBPM

    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Peter Green | TrustRadius Reviewer

    Cons

    Mule ESB

    • Make sure to not over-engineer shared components. It can complicate development
    • Create a roadmap for where you are going - if not, you may miss components
    • I suggest getting support, otherwise it could be a difficult learning curve
    Anonymous | TrustRadius Reviewer

    OpenText MBPM

    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Eden Mack | TrustRadius Reviewer

    Pricing Details

    Mule ESB

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    OpenText MBPM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Mule ESB

    No score
    No answers yet
    No answers on this topic

    OpenText MBPM

    OpenText MBPM 8.0
    Based on 4 answers
    There are other products that seem to be a better fit for future initiatives.
    Matt Temple | TrustRadius Reviewer

    Usability

    Mule ESB

    No score
    No answers yet
    No answers on this topic

    OpenText MBPM

    OpenText MBPM 9.0
    Based on 1 answer
    Although it is intuitive to use it does require training
    Harish Rajput | TrustRadius Reviewer

    Support Rating

    Mule ESB

    No score
    No answers yet
    No answers on this topic

    OpenText MBPM

    OpenText MBPM 10.0
    Based on 2 answers
    Great customer service for an API support related query
    Harish Rajput | TrustRadius Reviewer

    Alternatives Considered

    Mule ESB

    It doesn't have API . We have to go for another API manager. But in Mule, it has both API manager and ESB
    KamaL Vachiravel | TrustRadius Reviewer

    OpenText MBPM

    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Mule ESB

    • Overall a great tool for complex integrations
    Ankit Goyal | TrustRadius Reviewer

    OpenText MBPM

    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Peter Green | TrustRadius Reviewer

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