TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mule ESB

    Score8.3 out of 10
    N/AMule ESB, from Mulesoft, is an open source middleware solution.N/A

    TripIt

    Score8.7 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    Mule ESBTripIt
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mule ESBTripIt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mule ESBTripIt
    Considered Both Products
    Salesforce
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Mule ESBTripIt
    Travel Management
    Comparison of Travel Management features of Mule ESB and TripIt
    Feature
    Mule ESB
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    32% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    Best Alternatives
    Mule ESBTripIt
    Small Businesses
    No answers on this topic
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Lola.com
    Score8 out of 10
    Enterprises
    IBM DataPower Gateway
    Score9.5 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mule ESBTripIt
    Likelihood to Recommend
    9.8
    (5 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Mule ESBTripIt
    Likelihood to Recommend
    Salesforce
    If you’re bringing anything into Salesforce you should just invest now into Mule, you will get your money’s worth and find a myriad of uses to build APIs between many other systems. Once you build a component you can easily reuse it as a building block to attach to another source/destination. This makes it easy to ramp up quickly and spread usage of Mule throughout your enterprise. A good value for medium to large companies, but probably cheaper to outsource your job to a consulting firm if you are smaller.
    Incentivized
    Read full review
    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
    Read full review
    Pros
    Salesforce
    • It is best suited for Rest API development. Mule ESB uses RAML as an API descriptor which is less complex and easy to understand. RAML is an open standard majorly supported by Mulesoft. Once RAML is developed, it is very easy (a few clicks)to create flows corresponding to the resources defined in the RAML. One can also include JSON schema validation in RAML, and with the use of APIkit router, Mule ESB makes the request validation very easy (it's automatic basically.)
    • Mule ESB comes with a large spectrum of community and enterprise connectors. We have connectors for all the major platforms like Facebook, Twitter, Salesforce, SAP, etc. This enables Mule ESB to integrate with the other systems in a faster and more robust way. Mule ESB has many components to fulfill the requirements of each integration (for example batch processing, parallel processing, choice, etc.)
    • Mule API gateway is one of the best tools (modules) of Mulesoft's offering. It supports API governance and management very well. One can easily enforce policies on their APIs with API gateway. It enables some of the must-have features in an API solution (i.e. throttling, oAuth, access levels, etc.)
    • Implementing a CI/CD (DevOps) environment for Mule ESB is a very easy task. Mule majorly uses MAVEN as its build tool, which in turn makes it best suitable for CI/CD approach. Mule also provides MAVEN plugins for auto deployments to the servers. Mule also has a best Unit testing module which is MUnit. MUnit can be used for both Unit and Functional testing, and it is easy to write and generates coverage reports in various formats.
    Incentivized
    Read full review
    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
    Read full review
    Cons
    Salesforce
    • Make sure to not over-engineer shared components. It can complicate development
    • Create a roadmap for where you are going - if not, you may miss components
    • I suggest getting support, otherwise it could be a difficult learning curve
    Incentivized
    Read full review
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
    Read full review
    Usability
    Salesforce
    No answers on this topic
    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    No answers on this topic
    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
    Read full review
    Performance
    Salesforce
    No answers on this topic
    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    No answers on this topic
    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    It doesn't have API . We have to go for another API manager. But in Mule, it has both API manager and ESB
    Incentivized
    Read full review
    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Overall a great tool for complex integrations
    Incentivized
    Read full review
    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
    Read full review
    ScreenShots