TripIt - Stress Free Travel
October 05, 2019

TripIt - Stress Free Travel

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TripIt

My organization recently rolled out Concur for Expense and Travel management and opted to include TripIt as part of the travel solution company-wide. While TripIt is not required for use, it has really been a quality of life improvement for those of us who have to travel for work. TripIt does a great job consolidating all of your travel information into a single location and providing useful updates to your itinerary as you travel, including giving you updates on flight delays and gate updates. Knowing an app is watching for such changes while you are traveling really helps make the experience stress free.
  • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
  • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
  • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
  • My number one request would for TripIt to somehow integrate with the airlines so my boarding pass is captured in my Travel information so I truly have a single app I need for travel.
  • As a business solution, I'd like to see TripIt incorporate the emergency contact information for my company's travel department and overseas support contacts. This information is available to Concur, so I'm not sure why it couldn't be incorporated.
  • This is a silly bit of feedback - I like TripIt's Travel Stats - but since I've only had the app rolled out to me this year, I don't have any stats for prior years. It would be fun (though unnecessary) to be able to import old trips (maybe via email) to see what my stats were like for previous years.
  • Definitely a quality of life improvement for regular business travelers. This quality of life increases employee satisfaction while traveling and makes it a less stressful experience.
  • TripIt's notifications could theoretically help prevent someone from missing a flight due to gate change for instance, and thus save the company money on re-booking expenses, but I've yet to hear of that happening.
  • The offering of TripIt as part of our travel solution was a gesture of goodwill from our travel department and increased my happiness when I have to travel, which I appreciated - I assume other employees feel similarly.
Earlier in my review, I talked about how my company implemented Concur and offered TripIt as an add-on. While Concur offers a mobile app that gives you some of your itinerary information, it doesn't have the same focus as a "one-stop-shop" that TripIt does. This is why TripIt compliments Concur so nicely, and the two integrate with each other so TripIt can pull in Concur data in the background. I wouldn't say either replaces the other, but they complement each other nicely, so I'd suggest users look to integrate both in their personal solution.
This rating is solely based on information I've gotten for TripIt's self-help options. I've never had to contact them directly for support. Nonetheless, their online FAQ and knowledgebase have provided answers to all the questions I've had, including the lack of a boarding pass feature that I mentioned earlier in my review. All in all, I've had no issues here.

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TripIt is one of those business apps that, while not strictly required, represents a huge quality of life improvement for those of us who travel regularly for work. Capturing your itinerary information in one place, so you have one point of reference is a great benefit. When you couple that with relevant notifications about your itinerary, and an Apple Watch app for quick at-a-glance information about your travel plans, you really can't beat it. Highly recommended.