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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Anypoint Platform

    Score8.1 out of 10
    N/AThe Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A

    NextGen Healthcare EHR

    Score6.9 out of 10
    N/ANextGen Healthcare provides ambulatory practices of all size solutions along with dedicated support and professional services. NextGen® Enterprise EHR offers practices configurable clinical content, workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, providers’ smartphones become an extension of the EHR, saving time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient…N/A
    Pricing
    Anypoint PlatformNextGen Healthcare EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Anypoint PlatformNextGen Healthcare EHR
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Anypoint PlatformNextGen Healthcare EHR
    Considered Both Products
    Salesforce
    No answer on this topic
    NextGen Healthcare
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    90%
    Would buy again
    35 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    90%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    79%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    74%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    86%
    Implementation went as expected
    25 Answers
    Features
    Anypoint PlatformNextGen Healthcare EHR
    Cloud Data Integration
    Comparison of Cloud Data Integration features of MuleSoft Anypoint Platform and NextGen Healthcare EHR
    Feature
    MuleSoft Anypoint Platform
    9.7
    13 Ratings
    19% above category average
    NextGen Healthcare EHR
    -
    Ratings
    Pre-built connectors9.814 Ratings00 Ratings
    Connector modification9.714 Ratings00 Ratings
    Support for real-time and batch integration9.714 Ratings00 Ratings
    Data quality services9.614 Ratings00 Ratings
    Data security features9.714 Ratings00 Ratings
    Monitoring console9.714 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of MuleSoft Anypoint Platform and NextGen Healthcare EHR
    Feature
    MuleSoft Anypoint Platform
    -
    Ratings
    NextGen Healthcare EHR
    5.7
    43 Ratings
    27% below category average
    Real-time eligibility verification00 Ratings6.538 Ratings
    Claims management00 Ratings4.537 Ratings
    Coding00 Ratings6.238 Ratings
    Patient billing00 Ratings6.234 Ratings
    Financial Reporting00 Ratings5.334 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of MuleSoft Anypoint Platform and NextGen Healthcare EHR
    Feature
    MuleSoft Anypoint Platform
    -
    Ratings
    NextGen Healthcare EHR
    7.9
    32 Ratings
    3% above category average
    Rule-based scheduling00 Ratings8.01 Ratings
    Automated appointment reminders00 Ratings7.730 Ratings
    Automated patient check-in00 Ratings9.01 Ratings
    Multi-location support00 Ratings9.01 Ratings
    Calendar interface00 Ratings5.625 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of MuleSoft Anypoint Platform and NextGen Healthcare EHR
    Feature
    MuleSoft Anypoint Platform
    -
    Ratings
    NextGen Healthcare EHR
    6.5
    40 Ratings
    10% below category average
    Charting / document management00 Ratings6.540 Ratings
    Templates00 Ratings6.539 Ratings
    Patient portal00 Ratings6.638 Ratings
    Mobile/tablet support00 Ratings5.431 Ratings
    Fax integration00 Ratings7.01 Ratings
    Integration with other EMR and PM systems00 Ratings9.025 Ratings
    Workflow automation00 Ratings5.01 Ratings
    Speech recognition00 Ratings7.325 Ratings
    Customization00 Ratings5.137 Ratings
    E-prescribing00 Ratings6.538 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of MuleSoft Anypoint Platform and NextGen Healthcare EHR
    Feature
    MuleSoft Anypoint Platform
    -
    Ratings
    NextGen Healthcare EHR
    7.6
    41 Ratings
    9% below category average
    HIPAA compliance00 Ratings8.441 Ratings
    Role-based permission levels00 Ratings6.01 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings
    Local mode / networking failsafe00 Ratings7.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of MuleSoft Anypoint Platform and NextGen Healthcare EHR
    Feature
    MuleSoft Anypoint Platform
    -
    Ratings
    NextGen Healthcare EHR
    6.8
    41 Ratings
    10% below category average
    Task tracking00 Ratings6.01 Ratings
    Specialty-specific workflows00 Ratings6.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings8.341 Ratings
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    Anypoint PlatformNextGen Healthcare EHR
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    Make
    Score9.3 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    IBM App Connect
    Score9 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Workato
    Score9.3 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Anypoint PlatformNextGen Healthcare EHR
    Likelihood to Recommend
    9.0
    (26 ratings)
    6.5
    (44 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.2
    (2 ratings)
    Usability
    8.7
    (6 ratings)
    5.3
    (38 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (6 ratings)
    1.8
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Anypoint PlatformNextGen Healthcare EHR
    Likelihood to Recommend
    Salesforce
    MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
    Incentivized
    Read full review
    NextGen Healthcare
    NextGen is very easy to navigate and simple to learn. The patient scheduling and calendars are very clear and the flexibility to customize the calendars is very helpful. When we are making patient appointments it is clear what times are available for each doctor and office which helps avoid mistakes since we have multiple doctors and offices.
    Incentivized
    Read full review
    Pros
    Salesforce
    • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
    • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
    • It's very easy to implement API proxy.
    • User friendly UI.
    • Single platform to manage all.
    Incentivized
    Read full review
    NextGen Healthcare
    • it is easy to create an appointment for a patient. The system is easy to use. It can easily show you when the next appoint is and also has pop up system alerts that the staff can view as to any special things that may need to be done before that appointment is created
    • Adding charges from an encounter is effortless, creates the claim and is sent to the clearing house and onto the payer. This process is all documented
    • one of the best features I like is that in the background is that NextGen documents every user's actions as to what is being done to the patient's chart. As a manager I can view what has happen over time with the patient's chart and easily repair what's needed
    Incentivized
    Read full review
    Cons
    Salesforce
    • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
    • Not a value product, tends to be expensive.
    • Takes a while for developers to learn to use Mulesoft Anypoint.
    Incentivized
    Read full review
    NextGen Healthcare
    • NextGen completely misses the mark for ASCs, especially multispecialty.
    • NextGen EHR constantly struggles with UDS reporting based on the EHR documentation.
    • NextGen EHR struggles to compete because of automation. Most practices want to be dexterous, but it's not sustainable as we look to AI and automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    NextGen Healthcare
    combination of feature and cost for our organization. other EHRs too costly without much added benefit. good customer support. that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all
    Incentivized
    Read full review
    Usability
    Salesforce
    We have migrated our existing over 100+ APIs from legacy to MuleSoft Anypoint Platform and the processing has seen over 40% improvement and saved huge amount in overall annual billing. From development perspective, MuleSoft Vibe has made developers life so easy and reduced development time. Extensive logging, and build-in connectors for other integration tools, logging and repo is providing kind of one place solutions. Any point Platform is providing various options like runtime, API manager, Access management, segregation of Business groups and so many other option which is helping us to monitor, configure and manage all our APIs in one place
    Read full review
    NextGen Healthcare
    I gave this rating because it is truly a system that flows data extremely well within the NextGen ecosystem. Many times you will find systems that do not want to talk to each other from a data perspective, let alone from a capabilities lens. NextGen Healthcare EHR delivers on this data flow without aggregation to where you are deciding on what not to bring into the chart rather than worrying if it is in available.
    Incentivized
    Read full review
    Performance
    Salesforce
    No answers on this topic
    NextGen Healthcare
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
    Incentivized
    Read full review
    Support Rating
    Salesforce
    Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
    Incentivized
    Read full review
    NextGen Healthcare
    Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    NextGen Healthcare
    Very informative training which helped me to adapt quickly to the system
    Incentivized
    Read full review
    Online Training
    Salesforce
    I have started with MuleSoft Fundamentals course provided by MuleSoft training at start. This was sufficient to do initial learning and get onboarded. The online documentation with different Runtime versions/deprecated functions and keywords are well documented. The automated solution provided by MuleSoft Anypoint Platform to upgrade 3.0 to 4.0 gave a good head start while learning MuleSoft Anypoint Platform and working altogether with Online training and documentations
    Read full review
    NextGen Healthcare
    No answers on this topic
    Alternatives Considered
    Salesforce
    Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
    Incentivized
    Read full review
    NextGen Healthcare
    NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
    • An excellent option to develop microservices and real-time integrations.
    • Not as robust in handling large data volumes, Informatica is better in that respect.
    Incentivized
    Read full review
    NextGen Healthcare
    • While in some cases, NextGen Healthcare EHR improves efficiency, most practices are not able to reduce staff, they usually have to actually have .5-1 more employees per physician or midlevel provider. These employee roles change and shift throughout the implementation and into the adaptation process. Those staff generally slowly transition to where they are needed next.
    Incentivized
    Read full review
    ScreenShots

    Anypoint Platform Screenshots

    Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.

    NextGen Healthcare EHR Screenshots

    Screenshot of NGE Practice Management - a patient chartScreenshot of NextGen Healthcare's Ambient AssistScreenshot of the Patient Experience on a mobile deviceScreenshot of the Patient Experience Dashboard