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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Munis

    Score5.8 out of 10
    N/ATyler Technologies offers Munis, their ERP suite for public sector entities. The modules are Munis Financial Management, Munis Human Capital Management, Munis Procurement, Munis Revenue, Munis Tax Billing & Collection, and Munis Utility BIlling CIS. Additionally, the ERP may include and integrate modules from the Tyler suite of education products.N/A

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    MunisNimble
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    MunisNimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MunisNimble
    Considered Both Products
    Tyler Technologies
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    MunisNimble
    Payroll Management
    Comparison of Payroll Management features of Munis and Nimble
    Feature
    Munis
    8.8
    1 Ratings
    16% above category average
    Nimble
    -
    Ratings
    Pay calculation10.01 Ratings00 Ratings
    Benefit plan administration6.01 Ratings00 Ratings
    Direct deposit files9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Munis and Nimble
    Feature
    Munis
    10.0
    1 Ratings
    28% above category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    API for custom integration10.01 Ratings8.820 Ratings
    Plug-ins10.01 Ratings00 Ratings
    Custom fields00 Ratings9.029 Ratings
    Custom objects00 Ratings8.322 Ratings
    Scripting environment00 Ratings8.518 Ratings
    Security
    Comparison of Security features of Munis and Nimble
    Feature
    Munis
    10.0
    2 Ratings
    17% above category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability10.02 Ratings9.424 Ratings
    Role-based user permissions10.02 Ratings9.324 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Munis and Nimble
    Feature
    Munis
    9.3
    3 Ratings
    21% above category average
    Nimble
    -
    Ratings
    Dashboards10.03 Ratings00 Ratings
    Standard reports9.93 Ratings00 Ratings
    Custom reports8.03 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Munis and Nimble
    Feature
    Munis
    9.8
    3 Ratings
    24% above category average
    Nimble
    -
    Ratings
    Accounts payable10.02 Ratings00 Ratings
    Accounts receivable10.02 Ratings00 Ratings
    Global Financial Support10.02 Ratings00 Ratings
    Primary and Secondary Ledgers10.02 Ratings00 Ratings
    Journals and Reconciliations10.03 Ratings00 Ratings
    Configurable Accounting10.02 Ratings00 Ratings
    Standardized Processes9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Munis and Nimble
    Feature
    Munis
    10.0
    1 Ratings
    23% above category average
    Nimble
    -
    Ratings
    Credit card processing10.01 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Munis and Nimble
    Feature
    Munis
    9.5
    3 Ratings
    23% above category average
    Nimble
    -
    Ratings
    Billing Management10.01 Ratings00 Ratings
    Cash and Asset Management9.13 Ratings00 Ratings
    Travel & Expense Management10.02 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting10.03 Ratings00 Ratings
    Period Close9.13 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Munis and Nimble
    Feature
    Munis
    9.5
    2 Ratings
    23% above category average
    Nimble
    -
    Ratings
    Budgeting and Forecasting10.02 Ratings00 Ratings
    Project Costing7.02 Ratings00 Ratings
    Cost Capture7.02 Ratings00 Ratings
    Capital Project Management10.01 Ratings00 Ratings
    Customer Contract Compliance10.01 Ratings00 Ratings
    Project Revenue Recognition10.01 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Munis and Nimble
    Feature
    Munis
    10.0
    1 Ratings
    34% above category average
    Nimble
    -
    Ratings
    Requisitions-to-Purchase Orders Integrated10.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.529 Ratings
    Workflow management00 Ratings8.428 Ratings
    Territory management00 Ratings8.724 Ratings
    Opportunity management00 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings
    Contract management00 Ratings8.523 Ratings
    Quote & order management00 Ratings6.621 Ratings
    Interaction tracking00 Ratings9.227 Ratings
    Channel / partner relationship management00 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management00 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management00 Ratings8.426 Ratings
    Email marketing00 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management00 Ratings8.529 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    Reporting00 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting00 Ratings8.923 Ratings
    Pipeline visualization00 Ratings8.827 Ratings
    Customizable reports00 Ratings9.023 Ratings
    Social CRM
    Comparison of Social CRM features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Munis and Nimble
    Feature
    Munis
    -
    Ratings
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access00 Ratings8.327 Ratings
    Best Alternatives
    MunisNimble
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MunisNimble
    Likelihood to Recommend
    9.1
    (3 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (19 ratings)
    User Testimonials
    MunisNimble
    Likelihood to Recommend
    Tyler Technologies
    Munis is great for any sort of data keeping and accounting work. There are features of Munis that I am still not familiar with even after 6 years of use. Munis would not be very good for a point of sale sort of operation like a retail store because it just simply is not set up for that sort of operation.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Tyler Technologies
    • Excellent for the municipal Financial program. Completely paperless.
    • Workflow is easy and easy to adjust.
    • Very Very user friendly even for the non computer savvy employees.
    • Windows based so easy to navigate.
    • Excellent help desk.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Tyler Technologies
    • Submitting a purchase order requires lots of tabbing through fields
    • The product has lots of features, but they require additional training to understand how to use
    • Generating reports can sometimes be difficult
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Tyler Technologies
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Tyler Technologies
    No answers on this topic
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Tyler Technologies
    No answers on this topic
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Tyler Technologies
    No answers on this topic
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Tyler Technologies
    • Munis has prevented our office from needing multiple software programs to house all of our information.
    • All of our employees have access to the same information, on the same software.
    • Munis has made day-to-day operations smoother for our office because we are not constantly flipping between programs or software.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
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