TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    Zoho Calendar

    Score6.9 out of 10
    N/AZoho Calendar is an online business calendar designed to make scheduling easy. It can be used to stay on top of a schedule, or to share scheduled events with peers.N/A
    Pricing
    MutualMind (discontinued)Zoho Calendar
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MutualMind (discontinued)Zoho Calendar
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MutualMind (discontinued)Zoho Calendar
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    MutualMind (discontinued)Zoho Calendar
    Small Businesses
    Mention
    Score8 out of 10
    Google Calendar
    Score9.2 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Google Calendar
    Score9.2 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Google Calendar
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MutualMind (discontinued)Zoho Calendar
    Likelihood to Recommend
    7.3
    (1 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    6.4
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MutualMind (discontinued)Zoho Calendar
    Likelihood to Recommend
    Discontinued Products
    No answers on this topic
    Zoho
    It is good for office use for keeping track of meetings and various important events. It is very nice to share a calendar with the whole team and the whole team has access to it, everyone can modify and update events. Furthermore, it is less appropriate when you use it on mobile, and it also cannot record the meetings.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Zoho
    • I can see that Zoho Calendar allows for multiple tab use which seemed to be a rare and useful function to have.
    • I like how the search function is advanced and you can put specific info to find what you require.
    • I like the visual freedom the app gives in terms of the day, month, and workdays, 2-month views, and selecting colours as well, etc.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Zoho
    • It needs better software integration for use with other services and programs
    • It needs a better source code so that it doesn't crash or lock up as often
    • It should incorporate better customer service for dealing with the issues it creates.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Zoho
    I subscribe to Zoho One so I use many of the modules that come with that single subscription. I've had intermittent issues with scheduled Zoho Meetings through Zoho CRM not appearing in my Zoho Calendar. Zoho has been working on the issue but it will be fixed for a while and then I'll miss a meeting because it wasn't appearing.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Zoho
    Since there are lots of preference options, it can be a little confusing when setting up. It does integrate with other calendars where you can choose one or two way syncing which is helpful if you keep separate personal and work calendars. You can set your start day of the week which for me I have it set to Monday. There are also time zone options which are great but still a bit confusing to me.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Zoho
    No answers on this topic
    Performance
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Zoho
    Support has been excellent. As always, they are quickly responsive, and I feel they genuinely wish to address and fix any issues. It's unfortunate that my issues with meetings created in Zoho CRM don't always appear in my Zoho Calendar. While they mostly appear, my confidence level on any given week that I can see what is on my schedule is decidedly lacking.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Zoho
    Zoho calendar allows us to schedule, manage and track your appointment, meetings, birthdays, and other important dates. And also collaborate, share and publish your daily activities. Zoho Calendar also provides you to make it more creative by changing the themes. Event reminders are also available on Zoho Calendar, so we can be reminded either via email or through a pop-up about appointments, dates, milestones, and events. Reminders can pop up as early as 30 days before an event.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    Zoho
    • Once the meeting is created on the Zoho calendar, you don't need to remind invitees to join the meeting at a particular time or day. Zoho calendar does that for you.
    • If any invitees are unable to join the meeting, they can ask for a different time prior to that meeting.
    • Sometimes if many meetings are in the pipeline then there can be overlap.
    Incentivized
    Read full review
    ScreenShots

    Zoho Calendar Screenshots

    Screenshot of A bird's eye view of your scheduleScreenshot of Click on a grid, add your event, and get goingScreenshot of Skip the steps, one click is all it takesScreenshot of Book resources in advance for a smooth meetingScreenshot of Know what's available and what's not