MyHours vs. TimeClock Plus

This is a great platform for small business owners who are looking for an affordable way to let employees track their time. The user-interface is easy to navigate, reports are set up logically, and you can customize as much as you need. I'd recommend this to any business owner struggling to find an easy way to track time...without having to spend a lot of time to do it accurately

Incentivized

I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.

Incentivized

• Easy to use
• Detailed reports
• Customization at the rate level
• Timer function

Incentivized

• Employees' time goes straight to the database we use. No having to manually enter time.
• No one can clock anyone else in or out at the time clock. We love that security feature.
• It exports easily into the payroll system we are using.

Incentivized

• Export reports are a bit clunky
• Sometimes shows "all employees" even when just one is selected
• Sometimes hangs up at log in requiring a refresh

Incentivized

• Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
• We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.

Incentivized

It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours

Incentivized

No real complaints on this one except maybe with how clunky the export excel docs are. But that's more a function of Microsoft than it is MyHours as excel drops in a pie chart at the top (not needed, actually) that then scrunches the rows and columns of the data you're actually looking to review.

Incentivized

I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.

Incentivized

It has never been unavailable when I've needed to use it.

Incentivized

Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.

Incentivized

• The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
• The email notifications are our most significant issue, and they are still not entirely resolved.
• I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Incentivized

Can't really say as we didn't get too deep into using their time function. For QBO, it was just a pain to set up, and no one loved the interface

Incentivized

TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!

Incentivized

It's consistent and easy to use.

Incentivized

• Reporting is clear and easy to adapt (saves us time)
• Cost is marginal compared to having employees submit separate timesheets that then have to be manually coded
• Easy to customize reports to see what's really going on (saves money if we can see opportunities to raise a rate or lower hours)

Incentivized

• At the time that we needed it, the system did what it promised, it kept track of team members' time.
• We were able to pull reports to see hours worked for payroll.
• It could be easily used by the staff.

Incentivized