What users are saying about
28 Ratings
6 Ratings
28 Ratings
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Score 3.8 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

MYOB

For a smaller business who isn't interested in having more than one user I think MYOB can serve them well. But if they want multiple users or are using virtual assistants there are better cloud based apps that are much more affordable and have far greater enhancements as well as integrations
Stephen Lalla | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

MYOB
1.4
ScaleFactor
Pay calculation
MYOB
2.0
ScaleFactor
Benefit plan administration
MYOB
1.0
ScaleFactor
Direct deposit files
MYOB
1.0
ScaleFactor
Salary revision and increment management
MYOB
1.0
ScaleFactor
Reimbursement management
MYOB
2.0
ScaleFactor

Customization

MYOB
4.5
ScaleFactor
5.0
API for custom integration
MYOB
4.0
ScaleFactor
Plug-ins
MYOB
5.0
ScaleFactor
5.0

Security

MYOB
6.1
ScaleFactor
9.1
Single sign-on capability
MYOB
6.4
ScaleFactor
9.1
Role-based user permissions
MYOB
5.8
ScaleFactor

Reporting & Analytics

MYOB
5.6
ScaleFactor
9.2
Dashboards
MYOB
3.3
ScaleFactor
8.0
Standard reports
MYOB
7.1
ScaleFactor
9.5
Custom reports
MYOB
6.5
ScaleFactor
10.0

General Ledger and Configurable Accounting

MYOB
4.5
ScaleFactor
9.1
Accounts payable
MYOB
5.4
ScaleFactor
9.7
Accounts receivable
MYOB
6.4
ScaleFactor
10.0
Cash management
MYOB
5.4
ScaleFactor
5.0
Bank reconciliation
MYOB
7.0
ScaleFactor
10.0
Expense management
MYOB
7.4
ScaleFactor
10.0
Time tracking
MYOB
1.0
ScaleFactor
Fixed asset management
MYOB
5.5
ScaleFactor
Multi-currency support
MYOB
1.0
ScaleFactor
Multi-division support
MYOB
1.0
ScaleFactor
8.3
Regulations compliance
MYOB
5.0
ScaleFactor
9.5
Electronic tax filing
MYOB
5.0
ScaleFactor
10.0
Self-service portal
MYOB
4.0
ScaleFactor
8.0
Standardized Processes
MYOB
ScaleFactor
10.0

Inventory Management

MYOB
1.5
ScaleFactor
6.5
Inventory tracking
MYOB
3.0
ScaleFactor
6.5
Automatic reordering
MYOB
1.0
ScaleFactor
Location management
MYOB
1.0
ScaleFactor
Manufacturing module
MYOB
1.0
ScaleFactor

Order Management

MYOB
4.9
ScaleFactor
Pricing
MYOB
6.1
ScaleFactor
Order entry
MYOB
6.5
ScaleFactor
Credit card processing
MYOB
1.0
ScaleFactor
Cost of goods sold
MYOB
6.0
ScaleFactor

Pros

MYOB

  • Invoices
  • Purchase Orders
Anonymous | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

MYOB

  • Allows the client to manipulate dates when that can screw up their books
  • constantly freezes which causes the file to be corrupt
  • force balances the balance sheet
Kati Hesley | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MYOB

MYOB 9.5
Based on 2 answers
We have been looking in to other cloud based accounting options.
Anonymous | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Usability

MYOB

MYOB 10.0
Based on 1 answer
It is easy to use - I just don't agree with restrictions and functionality
Kati Hesley | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Support Rating

MYOB

MYOB 1.0
Based on 1 answer
They aren't willing to help at all unless you pay
Kati Hesley | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Alternatives Considered

MYOB

Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Stephen Lalla | TrustRadius Reviewer

ScaleFactor

No answers on this topic

Return on Investment

MYOB

  • MYOB dropped software updates for Apple IOS
  • Lack of software updates / support had a MAJOR NEGATIVE IMPACT
Anonymous | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

Pricing Details

MYOB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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