Item: MYOB
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

This is the best accounting and Tax software available in New Zealand. it is easy to use and integrates well with other accounting services. We use MYOB payroll for our company but we have other managed services clients who use MYOB AO/AE , Accounts plus, Practice manager, Accounts Right, PDF manager, ACE payroll, etc.

Pros and Cons

Auto leave calculations
Auto PAYE calculations
Range of options available for different tasks

It will be good to have an option to type text on payroll screen
It will be good to have a view of holiday hours outside of payroll table
It will be good to have an option to edit a completed payroll instead of deleting and redoing it again.

Return on Investment

Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
With all of the relevant information in one place, it is easier to process payments.
Most of the business only have one person doing the payroll compared to the team effort.

Alternatives Considered

Xero

Some of my clients switched to Xero as they were using MYOB ACE payroll before but ACE payroll is a workstation based application which is not supported on Microsoft Server 2016 or Microsoft Server 2019. The only upgrade was the essentials and essentials plus but it was expensive compared to what they were paying before with limited features.

Key Insights

Do you think MYOB delivers good value for the price?

Yes

Are you happy with MYOB's feature set?

Yes

Did MYOB live up to sales and marketing promises?

Yes

Did implementation of MYOB go as expected?

Yes

Would you buy MYOB again?

Yes

Other Software Used

Adobe Acrobat Reader DC, Hyper-V, vSphere

Usability

All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.

Support Rating

MYOB also improved a lot in update process, they release frequent updates with proper documentation on how to install and after install checks. support is always approachable. Sometimes I had to wait a lot in waiting but the staff is always helpful. Most of the time the issue is fixed on first call.

Likelihood to Recommend

I would recommended to all of my managed services clients as MYOB products are easy to deploy and manage. And also all of my customers use MYOB products from ACE Payroll, Payroll essentials, Account Right, AE/AO accounts plus, tax manager, etc. Some of my customers switched to other apps like Xero, they were using ACE payroll before but now the upgrade options is the essentials only which is a bit expensive for a small companies.

The best accounting software!!

Overall Satisfaction with MYOB