What users are saying about
28 Ratings
59 Ratings
28 Ratings
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Score 3.8 out of 100
59 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

MYOB

For a smaller business who isn't interested in having more than one user I think MYOB can serve them well. But if they want multiple users or are using virtual assistants there are better cloud based apps that are much more affordable and have far greater enhancements as well as integrations
Stephen Lalla | TrustRadius Reviewer

Zoho Books

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

MYOB
1.4
Zoho Books
Pay calculation
MYOB
2.0
Zoho Books
Benefit plan administration
MYOB
1.0
Zoho Books
Direct deposit files
MYOB
1.0
Zoho Books
Salary revision and increment management
MYOB
1.0
Zoho Books
Reimbursement management
MYOB
2.0
Zoho Books

Customization

MYOB
4.5
Zoho Books
7.4
API for custom integration
MYOB
4.0
Zoho Books
7.4
Plug-ins
MYOB
5.0
Zoho Books

Security

MYOB
6.1
Zoho Books
8.4
Single sign-on capability
MYOB
6.4
Zoho Books
8.9
Role-based user permissions
MYOB
5.8
Zoho Books
7.9

Reporting & Analytics

MYOB
5.6
Zoho Books
8.3
Dashboards
MYOB
3.3
Zoho Books
8.1
Standard reports
MYOB
7.1
Zoho Books
7.7
Custom reports
MYOB
6.5
Zoho Books
9.0

General Ledger and Configurable Accounting

MYOB
4.5
Zoho Books
7.9
Accounts payable
MYOB
5.4
Zoho Books
7.7
Accounts receivable
MYOB
6.4
Zoho Books
7.7
Cash management
MYOB
5.4
Zoho Books
7.9
Bank reconciliation
MYOB
7.0
Zoho Books
7.3
Expense management
MYOB
7.4
Zoho Books
8.0
Time tracking
MYOB
1.0
Zoho Books
7.4
Fixed asset management
MYOB
5.5
Zoho Books
Multi-currency support
MYOB
1.0
Zoho Books
8.6
Multi-division support
MYOB
1.0
Zoho Books
Regulations compliance
MYOB
5.0
Zoho Books
7.5
Electronic tax filing
MYOB
5.0
Zoho Books
Self-service portal
MYOB
4.0
Zoho Books
8.6

Inventory Management

MYOB
1.5
Zoho Books
8.7
Inventory tracking
MYOB
3.0
Zoho Books
8.6
Automatic reordering
MYOB
1.0
Zoho Books
8.9
Location management
MYOB
1.0
Zoho Books
Manufacturing module
MYOB
1.0
Zoho Books

Order Management

MYOB
4.9
Zoho Books
8.0
Pricing
MYOB
6.1
Zoho Books
7.8
Order entry
MYOB
6.5
Zoho Books
8.5
Credit card processing
MYOB
1.0
Zoho Books
8.5
Cost of goods sold
MYOB
6.0
Zoho Books
7.2

Pros

MYOB

  • Invoices
  • Purchase Orders
Anonymous | TrustRadius Reviewer

Zoho Books

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Nathan Sichilongo | TrustRadius Reviewer

Cons

MYOB

  • Allows the client to manipulate dates when that can screw up their books
  • constantly freezes which causes the file to be corrupt
  • force balances the balance sheet
Kati Hesley | TrustRadius Reviewer

Zoho Books

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Mike James | TrustRadius Reviewer

Likelihood to Renew

MYOB

MYOB 9.5
Based on 2 answers
We have been looking in to other cloud based accounting options.
Anonymous | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Usability

MYOB

MYOB 10.0
Based on 1 answer
It is easy to use - I just don't agree with restrictions and functionality
Kati Hesley | TrustRadius Reviewer

Zoho Books

Zoho Books 2.0
Based on 2 answers
Super easy to use!
Brandy Perez | TrustRadius Reviewer

Support Rating

MYOB

MYOB 1.0
Based on 1 answer
They aren't willing to help at all unless you pay
Kati Hesley | TrustRadius Reviewer

Zoho Books

Zoho Books 1.0
Based on 1 answer
The people are great. They follow the party line when working with us. There is clearly no intent to provide integration to the employee expenseThere is no intent to make the bank reconciliations system work in a manner consistent with US Accounting principles. There is no intent make the payroll system one that can easily cut a paycheck. Which brings up the fact that adjusting the printing on a check is very laborious and you only get close. You cannot get perfect
Mike James | TrustRadius Reviewer

Alternatives Considered

MYOB

Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Stephen Lalla | TrustRadius Reviewer

Zoho Books

We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Mike Koolwijk | TrustRadius Reviewer

Return on Investment

MYOB

  • MYOB dropped software updates for Apple IOS
  • Lack of software updates / support had a MAJOR NEGATIVE IMPACT
Anonymous | TrustRadius Reviewer

Zoho Books

  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Cedric Haynes | TrustRadius Reviewer

Screenshots

Pricing Details

MYOB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MYOB Editions & Modules

Additional Pricing Details

Zoho Books

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Books Editions & Modules

Edition
Basic$9
Standard$19
Professional$29
    Additional Pricing Details
    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get two months off (Basic - $90, Standard - $190, Professional - $290)

    Rating Summary

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