What users are saying about
67 Ratings
121 Ratings
67 Ratings
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Score 6.2 out of 100
121 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Zoho Books ranks higher in 6 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management

Payroll Management

6.6

MYOB

66%

Zoho Books

Feature Set Not Supported
N/A
MYOB ranks higher in 5/5 features

Pay calculation

7.1
71%
11 Ratings
N/A
0 Ratings

Benefit plan administration

6.5
65%
7 Ratings
N/A
0 Ratings

Direct deposit files

6.9
69%
9 Ratings
N/A
0 Ratings

Salary revision and increment management

6.5
65%
7 Ratings
N/A
0 Ratings

Reimbursement management

6.2
62%
7 Ratings
N/A
0 Ratings

Customization

5.5

MYOB

55%
6.0

Zoho Books

60%
MYOB ranks higher in 1/2 features

API for custom integration

5.4
54%
6 Ratings
6.0
60%
14 Ratings

Plug-ins

5.5
55%
5 Ratings
N/A
0 Ratings

Security

6.8

MYOB

68%
9.0

Zoho Books

90%
Zoho Books ranks higher in 2/2 features

Single sign-on capability

6.6
66%
10 Ratings
9.7
97%
18 Ratings

Role-based user permissions

7.1
71%
11 Ratings
8.3
83%
23 Ratings

Reporting & Analytics

6.0

MYOB

60%
7.9

Zoho Books

79%
Zoho Books ranks higher in 3/3 features

Dashboards

6.2
62%
10 Ratings
7.4
74%
23 Ratings

Standard reports

6.4
64%
11 Ratings
7.4
74%
22 Ratings

Custom reports

5.5
55%
10 Ratings
9.0
90%
1 Rating

General Ledger and Configurable Accounting

5.3

MYOB

53%
8.2

Zoho Books

82%
MYOB ranks higher in 13/21 features

Accounts payable

6.4
64%
15 Ratings
8.2
82%
22 Ratings

Accounts receivable

6.4
64%
15 Ratings
9.0
90%
23 Ratings

Cash management

5.8
58%
14 Ratings
8.0
80%
22 Ratings

Bank reconciliation

6.4
64%
15 Ratings
5.8
58%
21 Ratings

Expense management

6.5
65%
11 Ratings
7.0
70%
22 Ratings

Time tracking

5.6
56%
6 Ratings
6.0
60%
14 Ratings

Fixed asset management

5.0
50%
8 Ratings
N/A
0 Ratings

Multi-currency support

3.3
33%
7 Ratings
10.0
100%
13 Ratings

Multi-division support

3.8
38%
6 Ratings
N/A
0 Ratings

Regulations compliance

4.9
49%
8 Ratings
9.9
99%
12 Ratings

Electronic tax filing

5.9
59%
9 Ratings
N/A
0 Ratings

Self-service portal

5.4
54%
7 Ratings
10.0
100%
15 Ratings

Global Financial Support

5.9
59%
5 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

5.6
56%
7 Ratings
N/A
0 Ratings

Intercompany Accounting

3.9
39%
5 Ratings
N/A
0 Ratings

Localizations

5.9
59%
5 Ratings
N/A
0 Ratings

Journals and Reconciliations

5.8
58%
11 Ratings
N/A
0 Ratings

Enterprise Accounting

4.8
48%
4 Ratings
N/A
0 Ratings

Configurable Accounting

5.4
54%
8 Ratings
N/A
0 Ratings

Centralized Rules Framework

3.9
39%
3 Ratings
N/A
0 Ratings

Standardized Processes

5.6
56%
7 Ratings
N/A
0 Ratings

Inventory Management

5.1

MYOB

51%
6.6

Zoho Books

66%
MYOB ranks higher in 3/4 features

Inventory tracking

6.6
66%
8 Ratings
6.1
61%
12 Ratings

Automatic reordering

4.8
48%
5 Ratings
7.1
71%
7 Ratings

Location management

4.5
45%
5 Ratings
N/A
0 Ratings

Manufacturing module

4.3
43%
5 Ratings
N/A
0 Ratings

Order Management

5.5

MYOB

55%
8.3

Zoho Books

83%
Zoho Books ranks higher in 4/7 features

Pricing

5.5
55%
6 Ratings
7.0
70%
18 Ratings

Order entry

5.5
55%
6 Ratings
9.0
90%
17 Ratings

Credit card processing

5.5
55%
5 Ratings
9.0
90%
18 Ratings

Cost of goods sold

5.5
55%
6 Ratings
8.3
83%
17 Ratings

Order Orchestration

5.5
55%
4 Ratings
N/A
0 Ratings

End-to-end order visibility

5.5
55%
4 Ratings
N/A
0 Ratings

Order exception Resolution

5.5
55%
4 Ratings
N/A
0 Ratings

Attribute Ratings

  • MYOB is rated higher in 1 area: Support Rating
  • Zoho Books is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

5.4

MYOB

54%
17 Ratings
7.4

Zoho Books

74%
25 Ratings

Likelihood to Renew

9.5

MYOB

95%
2 Ratings

Zoho Books

N/A
0 Ratings

Usability

5.7

MYOB

57%
13 Ratings
6.4

Zoho Books

64%
6 Ratings

Support Rating

5.4

MYOB

54%
14 Ratings
5.2

Zoho Books

52%
6 Ratings

Implementation Rating

5.0

MYOB

50%
2 Ratings

Zoho Books

N/A
0 Ratings

Ease of integration

1.0

MYOB

10%
1 Rating

Zoho Books

N/A
0 Ratings

Likelihood to Recommend

MYOB

MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
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Zoho Corporation

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
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Pros

MYOB

  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
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Zoho Corporation

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Read full review

Cons

MYOB

  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
Read full review

Zoho Corporation

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Read full review

Pricing Details

MYOB

Starting Price

Editions & Modules

MYOB editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Books

    Starting Price

    $0 For businesses with turnover <50K USD per annum

    Editions & Modules

    Zoho Books editions and modules pricing
    EditionModules
    Standard$151
    Professional$402
    Premium$603
    Free$04

    Footnotes

    1. Per Organization/Month, Billed Annually
    2. Per Organization/Month, Billed Annually
    3. Per Organization/Month, Billed Annually
    4. For businesses with turnover <50K USD per annum

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $15

    Additional Details

    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.

    Likelihood to Renew

    MYOB

    Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
    Read full review

    Zoho Corporation

    No answers on this topic

    Usability

    MYOB

    All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
    Read full review

    Zoho Corporation

    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Read full review

    Support Rating

    MYOB

    MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
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    Zoho Corporation

    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Read full review

    Alternatives Considered

    MYOB

    Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
    Read full review

    Zoho Corporation

    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Read full review

    Return on Investment

    MYOB

    • It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch.
    • While we were using it staying on top of all of the pesky accounting details was a breeze.
    • We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business.
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    Zoho Corporation

    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Read full review

    Screenshots

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