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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MySQL

    Score8.4 out of 10
    N/AMySQL is a popular open-source relational and embedded database, now owned by Oracle.N/A

    Oncontact CRM (discontinued)

    Score4.8 out of 10
    N/AOnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.N/A
    Pricing
    MySQLOncontact CRM (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MySQLOncontact CRM (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MySQLOncontact CRM (discontinued)
    Considered Both Products
    Oracle
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    49 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    51 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    51 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Features
    MySQLOncontact CRM (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    5.0
    2 Ratings
    44% below category average
    Customer data management / contact management00 Ratings4.82 Ratings
    Workflow management00 Ratings4.42 Ratings
    Territory management00 Ratings4.82 Ratings
    Opportunity management00 Ratings5.32 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.01 Ratings
    Contract management00 Ratings3.92 Ratings
    Quote & order management00 Ratings3.92 Ratings
    Interaction tracking00 Ratings4.42 Ratings
    Channel / partner relationship management00 Ratings4.82 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    3.6
    2 Ratings
    73% below category average
    Case management00 Ratings5.32 Ratings
    Call center management00 Ratings4.42 Ratings
    Help desk management00 Ratings1.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    8.5
    1 Ratings
    9% above category average
    Lead management00 Ratings8.01 Ratings
    Email marketing00 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    9.0
    1 Ratings
    16% above category average
    Task management00 Ratings9.01 Ratings
    Reporting00 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    8.7
    1 Ratings
    13% above category average
    Forecasting00 Ratings9.01 Ratings
    Pipeline visualization00 Ratings8.01 Ratings
    Customizable reports00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    4.9
    2 Ratings
    44% below category average
    Custom fields00 Ratings4.42 Ratings
    Custom objects00 Ratings4.42 Ratings
    Scripting environment00 Ratings3.92 Ratings
    API for custom integration00 Ratings7.01 Ratings
    Security
    Comparison of Security features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Social data00 Ratings7.01 Ratings
    Social engagement00 Ratings7.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Marketing automation00 Ratings7.01 Ratings
    Platform
    Comparison of Platform features of MySQL and Oncontact CRM (discontinued)
    Feature
    MySQL
    -
    Ratings
    Oncontact CRM (discontinued)
    8.0
    1 Ratings
    5% above category average
    Mobile access00 Ratings8.01 Ratings
    Best Alternatives
    MySQLOncontact CRM (discontinued)
    Small Businesses
    MariaDB Platform
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    PostgreSQL
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SQLite
    Score8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MySQLOncontact CRM (discontinued)
    Likelihood to Recommend
    8.5
    (146 ratings)
    4.8
    (2 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    7.9
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MySQLOncontact CRM (discontinued)
    Likelihood to Recommend
    Oracle
    MySQL is best suited for applications on platform like high-traffic content-driven websites, small-scale web apps, data warehouses which regards light analytical workloads. However its less suited for areas like enterprise data warehouse, OLAP cubes, large-scale reporting, applications requiring flexible or semi-structured data like event logging systems, product configurations, dynamic forms.
    Incentivized
    Read full review
    Discontinued Products
    Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
    Incentivized
    Read full review
    Pros
    Oracle
    • Stable - it just runs, with minimal downtime or errors
    • Fast - well-structured data is quickly written and read
    • Secure - MySQL is easy to keep data secure from people and applications that shouldn't see it
    • Easy to use - SQL is industry standard so no problems with adding, editing and reading data stored in MySQL
    Incentivized
    Read full review
    Discontinued Products
    • Company Name
    • Contacts
    Incentivized
    Read full review
    Cons
    Oracle
    • Learning curve: is big. Newbies will face problems in understanding the platform initially. However, with plenty of online resources, one can easily find solutions to problems and learn on the go.
    • Backup and restore: MySQL is not very seamless. Although the data is never ruptured or missed, the process involved is not very much user-friendly. Maybe, a new command-line interface for only the backup-restore functionality shall be set up again to make this very important step much easier to perform and maintain.
    Incentivized
    Read full review
    Discontinued Products
    • Customization could be easier. Just about anything is possible, but the learning curve is steep.
    • More focus on mass loading
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    For teaching Databases and SQL, I would definitely continue to use MySQL. It provides a good, solid foundation to learn about databases. Also to learn about the SQL language and how it works with the creation, insertion, deletion, updating, and manipulation of data, tables, and databases. This SQL language is a foundation and can be used to learn many other database related concepts.
    Incentivized
    Read full review
    Discontinued Products
    The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
    Incentivized
    Read full review
    Usability
    Oracle
    I give MySQL a 9/10 overall because I really like it but I feel like there are a lot of tech people who would hate it if I gave it a 10/10. I've never had any problems with it or reached any of its limitations but I know a few people who have so I can't give it a 10/10 based on those complaints.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Oracle
    We have never contacted MySQL enterprise support team for any issues related to MySQL. This is because we have been using primarily the MySQL Server community edition and have been using the MySQL support forums for any questions and practical guidance that we needed before and during the technical implementations. Overall, the support community has been very helpful and allowed us to make the most out of the community edition.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Oracle
    1. Estimate your data size. 2. Test, test, and test.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Oracle
    MongoDB has a dynamic schema for how data is stored in 'documents' whereas MySQL is more structured with tables, columns, and rows. MongoDB was built for high availability whereas MySQL can be a challenge when it comes to replication of the data and making everything redundant in the event of a DR or outage.
    Incentivized
    Read full review
    Discontinued Products
    • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
    • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • As it is an open source solution through community solution, we can use it in a multitude of projects without cost license
    • The acquisition by Oracle makes you need to contract support for the enterprise version
    • If you have knowledge about oracle databases, you can get more out of the enterprise version
    Incentivized
    Read full review
    Discontinued Products
    • Don't know, I only use occasionally
    Incentivized
    Read full review
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