What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
171 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.4

    N-able Mail Assure

    84%

    Twilio SendGrid

    Feature Set Not Supported
    N/A
    N-able Mail Assure ranks higher in 4/4 features

    Anti-malware

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Cusomizability

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.8
    88%
    3 Ratings
    N/A
    0 Ratings

    Management Tools

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    N-able Mail Assure

    Feature Set Not Supported
    N/A
    7.3

    Twilio SendGrid

    73%
    Twilio SendGrid ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    6.7
    67%
    33 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.0
    80%
    36 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.0
    80%
    34 Ratings

    Landing pages

    N/A
    0 Ratings
    6.9
    69%
    22 Ratings

    A/B testing

    N/A
    0 Ratings
    6.8
    68%
    27 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.9
    79%
    35 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.0
    80%
    81 Ratings

    List management

    N/A
    0 Ratings
    6.7
    67%
    40 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    7.1
    71%
    21 Ratings

    Reporting & Analytics

    N-able Mail Assure

    Feature Set Not Supported
    N/A
    6.6

    Twilio SendGrid

    66%
    Twilio SendGrid ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.3
    73%
    46 Ratings

    Standard reports

    N/A
    0 Ratings
    7.5
    75%
    46 Ratings

    Custom reports

    N/A
    0 Ratings
    5.0
    50%
    30 Ratings

    Pre-Send Testing

    N-able Mail Assure

    Feature Set Not Supported
    N/A
    8.0

    Twilio SendGrid

    80%
    Twilio SendGrid ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Link Tracking

    N/A
    0 Ratings
    7.7
    77%
    10 Ratings

    Image Validation

    N/A
    0 Ratings
    7.3
    73%
    8 Ratings

    Inbox Display

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    Spam Testing

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Email Previews

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Attribute Ratings

    • N-able Mail Assure is rated higher in 1 area: Support Rating
    • Twilio SendGrid is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.1

    N-able Mail Assure

    41%
    3 Ratings
    7.2

    Twilio SendGrid

    72%
    58 Ratings

    Likelihood to Renew

    N-able Mail Assure

    N/A
    0 Ratings
    8.0

    Twilio SendGrid

    80%
    2 Ratings

    Usability

    N-able Mail Assure

    N/A
    0 Ratings
    1.0

    Twilio SendGrid

    10%
    4 Ratings

    Support Rating

    9.3

    N-able Mail Assure

    93%
    5 Ratings
    2.6

    Twilio SendGrid

    26%
    14 Ratings

    Likelihood to Recommend

    N-able

    SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
    Read full review

    Twilio

    I think Sendgrid is a great tool for sending out emails of all types. I've primarily used it for transactional emails as we've had other solutions for marketing emails, but I'm sure it would do just a good job - there is a "Marketing" section within the app you can use. Sendgrid integrates really easily with the development frameworks I've used, such as Laravel and Lumen; I've also integrated it with Moodle with ease.
    Read full review

    Pros

    N-able

    • Spam filtering
    • Adaptive learning for security
    Read full review

    Twilio

    • Managing email lists / audiences is easy with features like groups and segments.
    • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
    • Provides clear / easy-to-read analytics of email campaigns.
    • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
    Read full review

    Cons

    N-able

    • SMTP scanning trips some spam filters.
    • Releasing a quarantined spam email often requires admin intervention.
    • Console access is cumbersome for end users.
    Read full review

    Twilio

    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Read full review

    Pricing Details

    N-able Mail Assure

    Starting Price

    Editions & Modules

    N-able Mail Assure editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Twilio SendGrid

      Starting Price

      $0

      Editions & Modules

      Twilio SendGrid editions and modules pricing
      EditionModules
      FreeFree1
      Basic15.002
      Advanced60.003

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      N-able

      No answers on this topic

      Twilio

      So far it has been working good. Unless a better option appears, we will keep using it.
      Read full review

      Usability

      N-able

      No answers on this topic

      Twilio

      It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
      Read full review

      Support Rating

      N-able

      The support has been rock solid, easy to communicate with, and highly knowledgable.
      Read full review

      Twilio

      Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
      Read full review

      Alternatives Considered

      N-able

      We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
      Read full review

      Twilio

      If given a choice between the two, I would pick Mandrill over SendGrid. Mandrill is slightly more expensive but the data & reports that you receive from it make the service worth it. Mandrill lets you export reports over a period of time, view the actual content of emails that you've dispatched and the customer support is way better. If you can bear the slightly higher cost, Mandrill would be a better choice.
      Read full review

      Return on Investment

      N-able

      • It cut down on the amount of spam we get.
      • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
      Read full review

      Twilio

      • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
      • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
      Read full review

      Add comparison