N-able N-central vs. Panda Systems Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able N-central
Score 7.6 out of 10
N/A
MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot. 2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection,…N/A
Panda Systems Management
Score 9.4 out of 10
N/A
Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A
Pricing
N-able N-centralPanda Systems Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
N-able N-centralPanda Systems Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
N-able N-centralPanda Systems Management
Top Pros
Top Cons
Features
N-able N-centralPanda Systems Management
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
N-able N-central
5.9
3 Ratings
18% below category average
Panda Systems Management
9.1
3 Ratings
25% above category average
Remote monitoring5.43 Ratings10.03 Ratings
Network device monitoring4.93 Ratings10.03 Ratings
Activity Monitoring00 Ratings10.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
N-able N-central
6.0
4 Ratings
15% below category average
Panda Systems Management
9.4
3 Ratings
29% above category average
Patch Management6.04 Ratings10.03 Ratings
Policy-based automation00 Ratings10.03 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
N-able N-central
-
Ratings
Panda Systems Management
9.0
1 Ratings
30% above category average
Virtualization monitoring00 Ratings9.01 Ratings
IT Asset Discovery00 Ratings9.01 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
N-able N-central
-
Ratings
Panda Systems Management
9.4
1 Ratings
33% above category average
Attended device access00 Ratings10.01 Ratings
Unattended device access00 Ratings9.01 Ratings
Mobile device access00 Ratings9.01 Ratings
Virtual device access00 Ratings10.01 Ratings
Multiple concurrent sessions00 Ratings9.01 Ratings
Best Alternatives
N-able N-centralPanda Systems Management
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
N-able N-centralPanda Systems Management
Likelihood to Recommend
4.4
(22 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
2.0
(4 ratings)
-
(0 ratings)
Support Rating
1.0
(8 ratings)
7.0
(2 ratings)
Implementation Rating
8.4
(2 ratings)
-
(0 ratings)
User Testimonials
N-able N-centralPanda Systems Management
Likelihood to Recommend
N-able
In my opinion, N-able N-central is a good "learn your lesson and move onto something better" tool. I've used many RMM tools over the years and I feel that this one is slow, does a terrible job with reporting, alerting, monitoring, software deployments, etc. The ability to turn on services like AV, backup, etc easily is cute, but you're not going to be able to use your own tools with this easily. In my experience, if you do turn those tools on for testing during the trial, you'll be charged later (despite it being a trial). They also turn off your ability to monitor these increased costs or to turn them off yourself. As a company, I found that they were impossible to work with. The sales team is right there if you want to buy something - but if you need anything other than to buy something, in my experience, they take days or weeks to navigate. I found that they are not a terribly ethical company and are more concerned with making a few dollars than creating a partnerships with MSPs. I can see value is in the advertised price of $99 for a hundred endpoints. However, you need to remember to not trial any other tools (like AV, backup, etc).
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WatchGuard Technologies
Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
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Pros
N-able
  • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
  • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
  • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
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WatchGuard Technologies
  • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
  • Inventory management. We get some great insight from the reports we can run.
  • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
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Cons
N-able
  • Expensive software
  • The support team are terrible
  • Sales team will promise the world to get you over the line
  • Subscription management is tedious
  • Old software with very little development and the support team will not provide any further information on this - no roadmap
  • Integrations galore - but none of them are effective
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WatchGuard Technologies
  • Licensing. With the possibility of monthly splitting
  • Integration with firewalls even outside the corporate network
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Likelihood to Renew
N-able
Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
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WatchGuard Technologies
No answers on this topic
Usability
N-able
The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
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WatchGuard Technologies
No answers on this topic
Support Rating
N-able
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
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WatchGuard Technologies
We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.
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Implementation Rating
N-able
Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
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WatchGuard Technologies
No answers on this topic
Alternatives Considered
N-able
Our version of SolarWinds was old and running on old hardware, but it was way easier to setup and do things with. It did not do everything N-able does such as patch management, or at least we didn't have a module to do so if one existed. However it definitely seemed easier to use and possibly more stable.
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WatchGuard Technologies
Panda is a bit of a greatest hits between some of these other things. I feel like GoToAssist has a stronger remote support option, but Panda is more convenient. Kaseya has a ton of features, but from an ease of use standpoint, Panda seems stronger. Spiceworks has a fine inventory system but it lacks features. I added Azure as well since we are a 365 shop and Azure supplies a lot of the same visibility that Panda does. However it is a completely different animal, and it's way easier to hop into Panda and get what you need than get waaay more data than necessary from Azure/Azure AD/ATP.
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Return on Investment
N-able
  • Reduced time to manage and support servers and endpoints.
  • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
  • The subscription cost associated with N-central, to our clients has a good profit margin for us.
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WatchGuard Technologies
  • It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
  • Thanks to the alerts, in case of intrusion, it is possible to intervene promptly
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ScreenShots

N-able N-central Screenshots

Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control