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Top Rated
261 Ratings
71 Ratings
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Score 7.8 out of 100

SolarWinds Network Configuration Manager (NCM)

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Top Rated
261 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • N-able N-central is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • SolarWinds Network Configuration Manager (NCM) is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating

Likelihood to Recommend

6.9

N-able N-central

69%
21 Ratings
8.8

SolarWinds Network Configuration Manager (NCM)

88%
143 Ratings

Likelihood to Renew

9.1

N-able N-central

91%
2 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
4 Ratings

Usability

9.1

N-able N-central

91%
3 Ratings
7.1

SolarWinds Network Configuration Manager (NCM)

71%
8 Ratings

Support Rating

8.8

N-able N-central

88%
14 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
13 Ratings

Online Training

N-able N-central

N/A
0 Ratings
10.0

SolarWinds Network Configuration Manager (NCM)

100%
1 Rating

Implementation Rating

8.4

N-able N-central

84%
4 Ratings
9.1

SolarWinds Network Configuration Manager (NCM)

91%
6 Ratings

Likelihood to Recommend

N-able

N-able N-central is highly suitable for IT Admins within large organizations that need oversight of all it equipment. Ideal for managing organizations that need inventory and management of more than 10 IT devices. Highly inappropriate for smaller scale companies that mange less than 10 PCs
Read full review

SolarWinds

Solarwinds Network configuration manager is great and robust for a high ended environment where we have hundreds and thousands of devices and tools for configuration and monitoring. And if the scope is limited, I don't think it is appropriate to use it there.
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Pros

N-able

  • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
  • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
  • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
Read full review

SolarWinds

  • Integrates with Network Performance Management for Alerting and Reporting.
  • NetPath and detects issues due to Configuration Change.
  • Keeps a record of which user made the change.
  • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
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Cons

N-able

  • Expensive software
  • The support team are terrible
  • Sales team will promise the world to get you over the line
  • Subscription management is tedious
  • Old software with very little development and the support team will not provide any further information on this - no roadmap
  • Integrations galore - but none of them are effective
Read full review

SolarWinds

  • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
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Pricing Details

N-able N-central

Starting Price

Editions & Modules

N-able N-central editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SolarWinds Network Configuration Manager (NCM)

    Starting Price

    Editions & Modules

    SolarWinds Network Configuration Manager (NCM) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      N-able

      Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
      Read full review

      SolarWinds

      I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced
      Read full review

      Usability

      N-able

      The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
      Read full review

      SolarWinds

      The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
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      Support Rating

      N-able

      For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
      Read full review

      SolarWinds

      To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
      Read full review

      Online Training

      N-able

      No answers on this topic

      SolarWinds

      Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
      Read full review

      Implementation Rating

      N-able

      Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
      Read full review

      SolarWinds

      Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.
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      Alternatives Considered

      N-able

      N-Central has automation manager, which allows you to automate multiple tasks, thereby saving time and effort through Automated patching. AV and Backups are built into the system, and can be deployed by checking a box. It's easy to update and keep secure. File transfer and remote controls are great and make easy work from off-site.
      Read full review

      SolarWinds

      At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment
      Read full review

      Return on Investment

      N-able

      • Reduced time to manage and support servers and endpoints.
      • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
      • The subscription cost associated with N-central, to our clients has a good profit margin for us.
      Read full review

      SolarWinds

      • Saves 100s of hours a year in man hours over manual configuration.
      • Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
      • Saves us several man hours per week of config auditing by reducing all changes to a summary email.
      Read full review

      Screenshots

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