N-able N-sight RMM vs. SolarWinds Kiwi Syslog Server

It's great for the basics of device management for Windows PCs, I wouldn't recommend it for Mac other than asset management. The patch management and monitoring templates are helpful for the day-to-day, and the "Take Control" feature for remote assistance allows us to provide fast service to clients - we often are on a machine within 5 minutes of receiving a ticket.

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To monitor syslog events Kiwi syslog much helpful and needed .Its saving human efforts and cost.Easy to check on GUI panel flow and status of server ,start and stop services we can do them from GUI panel it self . Recent version also no need C++ libraries to install .We can store the ingested events and archive based on our threshold criteria .We can import and export INI file which contain everything what we have configured

• It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
• SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
• Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.

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• Collection of SNMP traps a reliable and stable collection server for these is crucial to troubleshooting and time to ROS. Kiwi excels at this.
• Easy to install set up and train users on.
• The free version is a good free tool and handy to use for personal labs and other smalle use cases.
• SNMP traps to user readable format is great, sometimes syslog and smnp messages can be hard to interpret and read with out a knowledge of how to do this.

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• UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
• Load times in certain menus, regardless of server specs.
• Integration with 3rd party applications.
• Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.

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• Minimalistic; If you're looking for something with analysis features look elsewhere.
• Operating System support is Windows only.
• Some management features cannot be configured via web interface.

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The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)

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Kiwi Syslog has the best usability of any syslog server. While not being able to offer the most features, the ones it does have are intuitive and easy to work with. Everything that it has is where you think it should be. If you can't find it in the menus, it doesn't exist.

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The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.

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Because the solution is so simple to use and implement, support wasn't very necessary. The one time I did call them to better understand where logs were stored, they were very helpful and friendly. Kiwi has been around for some time and not a lot has changed over the years, so support for it is pretty straightforward and quick.

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Ultimately, we chose to stay with N-able N-sight due to their competitive pricing and billing system that we integrated into our accounting. The other competitors do offer better-made modules/new technology, but we were not ready to make this big move because of the cost. In the future, perhaps, we will still consider NinjaOne.

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PRTG is a great package and very useful, but the jump from the free 100 sensor price model to the first tier of the paid model is WAY too expensive. SolarWinds Kiwi Syslog Server is very inexpensive and provides us with the results we needed for log monitoring.

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Independently Invited by TrustRadius

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• The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
• Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
• The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.

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Independently Invited by TrustRadius

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• Its provides centralized console for Server and Network devices log collection, reducing need of two separate Log collectors.
• It reduces cost

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info