83 Ratings
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Top Rated
261 Ratings
83 Ratings
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Score 7.8 out of 100

SolarWinds Network Configuration Manager (NCM)

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Top Rated
261 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • N-able RMM is rated higher in 1 area: Usability
  • SolarWinds Network Configuration Manager (NCM) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.4

N-able RMM

64%
28 Ratings
8.8

SolarWinds Network Configuration Manager (NCM)

88%
143 Ratings

Likelihood to Renew

N-able RMM

N/A
0 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
4 Ratings

Usability

9.4

N-able RMM

94%
2 Ratings
7.1

SolarWinds Network Configuration Manager (NCM)

71%
8 Ratings

Support Rating

7.2

N-able RMM

72%
2 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
13 Ratings

Online Training

N-able RMM

N/A
0 Ratings
10.0

SolarWinds Network Configuration Manager (NCM)

100%
1 Rating

Implementation Rating

N-able RMM

N/A
0 Ratings
9.1

SolarWinds Network Configuration Manager (NCM)

91%
6 Ratings

Likelihood to Recommend

N-able

SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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SolarWinds

Solarwinds Network configuration manager is great and robust for a high ended environment where we have hundreds and thousands of devices and tools for configuration and monitoring. And if the scope is limited, I don't think it is appropriate to use it there.
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Pros

N-able

  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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SolarWinds

  • Integrates with Network Performance Management for Alerting and Reporting.
  • NetPath and detects issues due to Configuration Change.
  • Keeps a record of which user made the change.
  • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
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Cons

N-able

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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SolarWinds

  • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
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Pricing Details

N-able RMM

Starting Price

Editions & Modules

N-able RMM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SolarWinds Network Configuration Manager (NCM)

    Starting Price

    Editions & Modules

    SolarWinds Network Configuration Manager (NCM) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      N-able

      No answers on this topic

      SolarWinds

      I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced
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      Usability

      N-able

      The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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      SolarWinds

      The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
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      Support Rating

      N-able

      The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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      SolarWinds

      To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
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      Online Training

      N-able

      No answers on this topic

      SolarWinds

      Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
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      Implementation Rating

      N-able

      No answers on this topic

      SolarWinds

      Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.
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      Alternatives Considered

      N-able

      SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
      Read full review

      SolarWinds

      At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment
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      Return on Investment

      N-able

      • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
      • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
      • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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      SolarWinds

      • Saves 100s of hours a year in man hours over manual configuration.
      • Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
      • Saves us several man hours per week of config auditing by reducing all changes to a summary email.
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      Screenshots

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