83 Ratings
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Score 7.8 out of 100
14 Ratings
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Score 8 out of 100

Feature Set Ratings

    Monitoring Tasks

    N-able RMM

    Feature Set Not Supported
    N/A
    10.0

    SolarWinds Web Performance Monitor (WPM)

    100%
    SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features

    Remote monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multiple Server Monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reporting

    N-able RMM

    Feature Set Not Supported
    N/A
    10.0

    SolarWinds Web Performance Monitor (WPM)

    100%
    SolarWinds Web Performance Monitor (WPM) ranks higher in 3/3 features

    Performance data reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customizable reporting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Data visualization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Security

    N-able RMM

    Feature Set Not Supported
    N/A
    10.0

    SolarWinds Web Performance Monitor (WPM)

    100%
    SolarWinds Web Performance Monitor (WPM) ranks higher in 1/1 features

    Administrator access control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • SolarWinds Web Performance Monitor (WPM) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.4

    N-able RMM

    64%
    28 Ratings
    10.0

    SolarWinds Web Performance Monitor (WPM)

    100%
    3 Ratings

    Usability

    9.4

    N-able RMM

    94%
    2 Ratings

    SolarWinds Web Performance Monitor (WPM)

    N/A
    0 Ratings

    Support Rating

    7.2

    N-able RMM

    72%
    2 Ratings
    10.0

    SolarWinds Web Performance Monitor (WPM)

    100%
    2 Ratings

    Likelihood to Recommend

    N-able

    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Read full review

    SolarWinds

    We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
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    Pros

    N-able

    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Read full review

    SolarWinds

    • Testing web applications
    • Ability to log in to secure sections of websites in order to test user authentication
    • Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.
    Read full review

    Cons

    N-able

    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Read full review

    SolarWinds

    • The recorder is clunky and must be run on a local machine.
    • It does not support frames.
    Read full review

    Pricing Details

    N-able RMM

    Starting Price

    Editions & Modules

    N-able RMM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SolarWinds Web Performance Monitor (WPM)

      Starting Price

      Editions & Modules

      SolarWinds Web Performance Monitor (WPM) editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Usability

        N-able

        The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
        Read full review

        SolarWinds

        No answers on this topic

        Support Rating

        N-able

        The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
        Read full review

        SolarWinds

        Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
        Read full review

        Alternatives Considered

        N-able

        SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
        Read full review

        SolarWinds

        At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
        Read full review

        Return on Investment

        N-able

        • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
        • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
        • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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        SolarWinds

        • Better reporting of down states to allow for SLA reporting
        • Better alerting during certain failure conditions which allows the IT org to respond faster
        • More thorough history to review past errors and see screenshots of the errors.
        Read full review

        Screenshots

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