What users are saying about
32 Ratings
35 Ratings
32 Ratings
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Score 8 out of 100
35 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Pulseway is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

Nagios XI

80%
3 Ratings
8.3

Pulseway

83%
12 Ratings

Usability

Nagios XI

N/A
0 Ratings
10.0

Pulseway

100%
2 Ratings

Support Rating

9.0

Nagios XI

90%
3 Ratings
9.6

Pulseway

96%
2 Ratings

Likelihood to Recommend

Nagios Enterprises

Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.
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Pulseway

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
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Pros

Nagios Enterprises

  • 3rd party integrations via open API.
  • Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers).
  • Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports.
  • Responsive support, willing to provide resolution outside the box and by various means possible.
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Pulseway

  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Cons

Nagios Enterprises

  • The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
  • The scheduled report should be included in standard edition.
  • Master Node is configurable on LINUX platform only. We had to hire a Linux administrator
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Pulseway

  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Pricing Details

Nagios XI

Starting Price

$1,995 Per Instance

Editions & Modules

Nagios XI editions and modules pricing
EditionModules
Standard$19951
Enterprise$34952

Footnotes

  1. Per Instance
  2. Per Instance

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pulseway

Starting Price

$176 per endpoint

Editions & Modules

Pulseway editions and modules pricing
EditionModules
Enterprise1.761

Footnotes

  1. per endpoint

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pay as you go. No hidden fees or contracts. Term based discounts!

Usability

Nagios Enterprises

No answers on this topic

Pulseway

Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
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Support Rating

Nagios Enterprises

Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
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Pulseway

I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
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Alternatives Considered

Nagios Enterprises

Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
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Pulseway

Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Return on Investment

Nagios Enterprises

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
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Pulseway

  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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