What users are saying about
24 Ratings
24 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

Web Hosting Hub

If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.
Anonymous | TrustRadius Reviewer

Pros

Namecheap

  • Domain search: When you search for a domain you'd like to register, they provide a list of alternative options using other top level domains (TLDs)
  • Domain management: Managing domains in Namecheap is nice and simple. Plus, if you need to transfer ownership of a domain to another Namecheap user, the process is quite easy.
  • Domain sales: Namecheap always has some great domain sales/promotions going on. Need to pick up a domain for 88 cents? Check Namecheap.
  • Account security: They offer two factor authentication vie their Namecheap app. With that app, you're able to approve or deny login attempts. In my estimation, this is both easier and more secure than having a two factor auth security code emailed or sent to you phone.
  • Support: Their live chat support is a great option for getting in touch and solving any issues you might be having.
  • Hosting: They have some great low cost hosting options.
Brandon Zell | TrustRadius Reviewer

Web Hosting Hub

  • Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
  • Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
  • User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
  • Excellent customer service and tech support available 24/7.
Anonymous | TrustRadius Reviewer

Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
Stephen Steinberg | TrustRadius Reviewer

Web Hosting Hub

  • Sites can be slow if you're on a shared server environment as they may be crowded servers.
  • Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.
Anonymous | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 8.5
Based on 2 answers
They're decently responsive. Although agent switching can take a while they resolve most issues even though it may take a while.The knowledge base is decent but not always updated. Their agents are European and can sometimes struggle with the language but they try.I'd give them a 7 because I think although they're okay I still think they can go the extra mile like with siteground or another host.
Craige Hardel | TrustRadius Reviewer

Web Hosting Hub

Web Hosting Hub 10.0
Based on 1 answer
If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Namecheap

Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
Cameron Renfro | TrustRadius Reviewer

Web Hosting Hub

Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.
In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.
Anonymous | TrustRadius Reviewer

Return on Investment

Namecheap

  • Namecheap has had a positive impact on my overall business objectives. We have been able to register more domains in less time and for less cost. The process of finding a domain and checking out couldn't be easier with these guys.
  • The free whois privacy has saved us from many headaches because while it is free, it also prevents many annoying telemarketing calls and emails since our information is not floating around on the internet.
Joseph Condon | TrustRadius Reviewer

Web Hosting Hub

  • Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.
Anonymous | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Web Hosting Hub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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