What users are saying about
36 Ratings
36 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 7 out of 100

Attribute Ratings

  • Namecheap is rated higher in 1 area: Likelihood to Recommend
  • Namecheap and Web Hosting Hub are tied in 1 area: Support Rating

Likelihood to Recommend

10.0

Namecheap

100%
12 Ratings
7.0

Web Hosting Hub

70%
1 Rating

Support Rating

10.0

Namecheap

100%
2 Ratings
10.0

Web Hosting Hub

100%
2 Ratings

Likelihood to Recommend

Namecheap

Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
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Web Hosting Hub

If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.
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Pros

Namecheap

  • Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
  • Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
  • Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.
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Web Hosting Hub

  • Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
  • Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
  • User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
  • Excellent customer service and tech support available 24/7.
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Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
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Web Hosting Hub

  • Sites can be slow if you're on a shared server environment as they may be crowded servers.
  • Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.
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Pricing Details

Namecheap

Starting Price

$5.98 per year

Editions & Modules

Namecheap editions and modules pricing
EditionModules
domain - .com$5.981
domain - .net$10.982
domain - .org$8.983
Shared Hosting - Stellar Business$58.884
Business Email - Starter$10.885
Business Email - Pro$25.886
Dedicated Server Hosting - Xeon E-2234$915.887
Dedicated Server Hosting - Xeon E-2236$1175.888
Dedicated Server Hosting - Dual Xeon Silver 4208$2171.889
VPS Hosting - Pulsar$118.5610
VPS Hosting - Quasar$214.5611

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Web Hosting Hub

Starting Price

$0

Editions & Modules

Web Hosting Hub editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Namecheap

    We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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    Web Hosting Hub

    If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.
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    Alternatives Considered

    Namecheap

    Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
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    Web Hosting Hub

    Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.
    In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.
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    Return on Investment

    Namecheap

    • Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
    • Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
    • Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
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    Web Hosting Hub

    • Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.
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