What users are saying about
5 Ratings
5 Ratings
5 Ratings
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Score 8.1 out of 100
5 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Narvar

If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
Vivienne So | TrustRadius Reviewer

Pirate Ship

Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages. USPS does not offer very competitive rates in comparison to UPS or FedEx, when it comes to heavy packages that are over 10x10x10. If you have a subscription box company, this would be the best way to purchase and print shipping labels.
Anonymous | TrustRadius Reviewer

Pros

Narvar

  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
Correy Honza | TrustRadius Reviewer

Pirate Ship

  • Great shipping rates
  • Batching labels
  • Easy to use
Chelsee Bergen | TrustRadius Reviewer

Cons

Narvar

  • Client success proactively providing metrics & “checking in” with clients; not just when there’s an issue.
Anonymous | TrustRadius Reviewer

Pirate Ship

  • I really can't think of any. It is truly wonderful software solution for small businesses!
Alex Pegg | TrustRadius Reviewer

Support Rating

Narvar

Narvar 8.0
Based on 1 answer
Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
Vivienne So | TrustRadius Reviewer

Pirate Ship

Pirate Ship 9.5
Based on 4 answers
I have reached out via phone, email, and chat, and they always help out immediately! Also, they even changed their credit card category to shipping for me so I could receive 3x points through one of my business credits when I purchase through them. They are truly the best ever!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Narvar

At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
Correy Honza | TrustRadius Reviewer

Pirate Ship

Pirate Ship is the best for USPS shipping labels, hands down.
Anonymous | TrustRadius Reviewer

Return on Investment

Narvar

  • Not sure we could attribute ROI to this tool.
Anonymous | TrustRadius Reviewer

Pirate Ship

  • Given that it's free to use, the price can't be beat!
  • Automatically get rates comparable to USPS negotiated shipping rates.
Chelsee Bergen | TrustRadius Reviewer

Pricing Details

Narvar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pirate Ship

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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