What users are saying about
8 Ratings
8 Ratings
8 Ratings
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Score 8.2 out of 100
8 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Pirate Ship is rated higher in 1 area: Support Rating
  • Narvar and Pirate Ship are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Narvar

80%
5 Ratings
8.0

Pirate Ship

80%
4 Ratings

Support Rating

8.0

Narvar

80%
2 Ratings
9.6

Pirate Ship

96%
7 Ratings

Likelihood to Recommend

Narvar

If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
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Pirate Ship

Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages. USPS does not offer very competitive rates in comparison to UPS or FedEx, when it comes to heavy packages that are over 10x10x10. If you have a subscription box company, this would be the best way to purchase and print shipping labels.
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Pros

Narvar

  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
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Pirate Ship

  • Great shipping rates
  • Batching labels
  • Easy to use
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Cons

Narvar

  • Pricing is much more expensive than competitors.
  • UI Design is often lacking.
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Pirate Ship

  • I really can't think of any. It is truly wonderful software solution for small businesses!
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Pricing Details

Narvar

Starting Price

Editions & Modules

Narvar editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pirate Ship

    Starting Price

    Editions & Modules

    Pirate Ship editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Narvar

      Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
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      Pirate Ship

      I have reached out via phone, email, and chat, and they always help out immediately! Also, they even changed their credit card category to shipping for me so I could receive 3x points through one of my business credits when I purchase through them. They are truly the best ever!
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      Alternatives Considered

      Narvar

      At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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      Pirate Ship

      Pirate Ship is the best for USPS shipping labels, hands down.
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      Return on Investment

      Narvar

      • Not sure we could attribute ROI to this tool.
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      Pirate Ship

      • Given that it's free to use, the price can't be beat!
      • Automatically get rates comparable to USPS negotiated shipping rates.
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