NAVEX One vs. Nuxeo

We have used PolicyTech for over 13 years. We have found it to be a robust solution, that has great technical support, and that continues to evolve as technology changes. If a business is looking for a solution to support best practices in policy and procedure development and distribution, there is no better solution than PolicyTech. We currently use PolicyTech’s SAS service. This solution would not be as effective for business environments that do not have computers for their employees to access on a daily basis.

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Nuxeo works very well for us as a Digital Media Asset Management tool. I understand given its flexibility, it has also been used for managing insurance claims. It seems to be well suited for uses where some customization is required, yet there is a desire to leverage best practices, reusable code components.

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• Ease of use and ability to modify documents.
• Versatility/Adaptability to utilize for other document management processes
• Ability to assign documents to groups of users to make policy review and notification more job/role specific

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• The platform has Lots of option to protect assets, review and share with the required people.
• It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
• It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.

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• In my point of view, I would love this platform if it could be customized more to my personal taste and my needs, in this aspect it has its limitations.
• Unfortunately, the technical support of this program is not the best when it comes to responding, the truth is that they are never capable of responding to our problems on the spot.

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• Public documentation - it has some + public forums, but we felt more is needed
• Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations
• Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones
• No built-in monitoring and performance alerting

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Nuxeo provides a
WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in
mind - this means that it must be customized to the business's use case before
it can achieve its maximum usability.

The Nuxeo Studio
interface provides developers and administrators the building blocks to achieve
much of this customization - they just need to put the building blocks together
in ways that best meet the end users' needs.
The API and SDKs allow for more advanced customization.

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This is something that we have struggled with a bit. We push the boundaries of Nuxeo in this area, both with the number of assets and the size of assets. We have a lot of large, long videos, and we are continually tuning performance in this area.

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Only the administrator can talk to them.

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Nuxeo support is very willing to help whenever there is an issue. We have a weekly touchbase with someone from the Nuxeo team that we discuss any development issues with, and there is an open line of communication between our team and the Nuxeo team. They have been supporting us phenomenally, every step of the way.

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I attended instructor-led trainings at a couple of points when I was first beginning to serve as project manager on Nuxeo projects. The first one that I attended was meant for business users and decision-makers. The second one was meant for system administrators. The first one provided a great introduction, through demos, of how Nuxeo could be adapted to very different business use cases. The second one, like many instructor-led trainings, was meant for users of a variety of skill levels, and so it could be a bit slow at times for students with a stronger technical background, but the instructor was able to include more advanced components as well.

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Nuxeo University provides an ideal starting point for developers and system administrators who are new to the Nuxeo platform. So, in terms of online training for developers and administrators, the learning paths are definitely available. In terms of training for end users: keep in mind that Nuxeo is a foundation with building blocks - what you do with those building blocks is up to you and depends on your business's specific use cases. For this reason, end-user training is largely up to you because it will need to depend on how you've built and configured the system. That said, I've seen the companies that I've worked with configure the system based largely on end-user input, and so it has fit very closely with what those users wanted to do and how they wanted to do it. In cases where elements of the UI weren't fitting quite right with what users naturally wanted to do, based on their process flows, we've often found it easy enough to adapt the UI to the users, rather than using training to adapt the users to the UI.

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The technical support team of the Nuxeo was always on the go to help us. Being an IT technician, I haven't faced any such issue, but the problem was that it took much longer than anticipated. Otherwise, we didn't need to get other implementation partners to help us in its implementation.

Navex is best intuitive and satisfied all the security & compliance requirement. ServiceNow GRC is complex & not easy to deployable.. also need that cost effective solution. Even it was tough to customize initially but later after doing fine-tuning with policies & process we got best insights & inputs from solution .

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It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.

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• Eliminates silos.
• Establishes a holistic central point of governance, management, and assurance of the organization's performance, risk and compliance.
• Lets you make informed decisions.

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Independently Invited by TrustRadius

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• Excellent management of curriculum content so we know where, when, and how it is used.
• Reuse of content is a big use case and Nuxeo manages content, so we can do it.
• Roles are very flexible and allow us to actively manage users, contractors, and administrators.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info