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Nuxeo is a CMS solution - offers quick acceleration but is a pain to improve with
September 17, 2021

Nuxeo is a CMS solution - offers quick acceleration but is a pain to improve with

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nuxeo

We use Nuxeo for:
  • User management and as an identity provider to other software components
  • CMS - content management - binary files that are used by other software components
It's being used in 3 products in which I am involved. However, it is also used by other parts of the organization.
  • Upload, store and manage permissions for binary files
  • Provides automation for content management tasks
  • User and identity management
  • Public documentation - it has some + public forums, but we felt more is needed
  • Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations
  • Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones
  • No built-in monitoring and performance alerting
  • Positive: Allows for solving multiple CMS use cases at once.
  • Negative: A very complex middleware application - tough to migrate functionality away onto other fit-for-purpose components or systems.
  • Positive: Allows for integration with other Enterprise-grade middleware systems.
Although we quickly accelerated with Nuxeo in solving our CMS needs, the fact that it had bugs (we reported them in a crude way, and they were fixed), it has a learning curve, and troubleshooting is time-consuming and tough to do, especially on a tight development timeline. Ease of use in some situations causes auto-generated code and convoluted implementations - writing JavaScript to automate certain tasks in Nuxeo, a Java CMS system. Migrating parts of the functionality onto other systems is possible but not trivial.
Although we've had performance issues with multiple aspects of Nuxeo's features, for the most part, we have managed to tweak it to fit the needs of our customers.
Nuxeo was chosen for its support and its track record of assisting similar organizations in solving complex CMS needs. We are currently evaluating KeyCloak as a substitute for user and identity management.

Do you think Nuxeo delivers good value for the price?

No

Are you happy with Nuxeo's feature set?

Yes

Did Nuxeo live up to sales and marketing promises?

No

Did implementation of Nuxeo go as expected?

No

Would you buy Nuxeo again?

No

Although it has a fancy web UI, some community content going on, and active support, the back-end part of Nuxeo appears convoluted - I feel such is the case with all middleware components that provide a fancy UI over-complicated implementations & auto-generated code. Nuxeo is used when a company wants to solve several challenges at once - CMS use cases. [In my opinion] Nuxeo has a learning curve. It's a Java application, but its use by Java developers in a dynamic environment (lots of work, less time to learn and iterate) is really problematic.

Nuxeo Feature Ratings

Enterprise Content Management
6.7
Content capture & imaging
7
File sync, storage & archiving
7
Document management
7
Records management
Not Rated
Content search & retrieval
Not Rated
Enterprise content collaboration
Not Rated
Content publishing & creation
6
Security, risk management & information governance
6
Contract lifecycle management
Not Rated
Automated workflows
7
Artificial intelligence
Not Rated
Mobile support
Not Rated
Integration
Not Rated

Evaluating Nuxeo and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
The decision was made after an architectural evaluation and based on the product's reputation, which included consultations and support sessions.
Involve a senior developer as well. Having just architects do a proof of concept showed how some situations are solved, but not how dev teams will adopt the product and will they solve issues with it.

Using Nuxeo

Although this is a Java application, it was very convoluted for the Java developers to use - this includes Nuxeo Studio, but not limited to it.
ProsCons
None
Do not like to use
Unnecessarily complex
Requires technical support
Inconsistent
Slow to learn
Cumbersome
Feel nervous using
Lots to learn
  • User management
  • Non-automated content management
  • Content uploads and downloads
  • Entity definition
  • Extensibility
  • Content automation