Nconnect vs. Vuforia Chalk

OnSemble is solving a lot of problems that our organization had prior to its implementation:

• We can track communication readership.
• We can engage with our fellow teammates through chats and recognition.
• We have a central location for all job-related links.
• We are just now delving into adding departmental pages so folks can communicate within their teams.

I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.

Incentivized

Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.

Incentivized

• powerful, yet simple to use, document management for sharing
• custom help desk form creation/submission with targeted audience
• integration friendly with document types (e.g., xls, pdf, doc, etc.)

Incentivized

• Remote support for technical issues in the factory environment.
• Remote support for Factory Acceptance Tests, when traveling is not possible.
• Remote support for issues in the industry, when traveling is not possible.

Incentivized

• Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.

Incentivized

• Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
• No subscription version limited to 3 minutes calls.

Incentivized

As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.

Incentivized

I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!

Incentivized

The software is easy to use, customizable, and intuitive to its users

Incentivized

• Streamlined documentation - positive impact.
• Convenient calendar and access to timeclock - positive impact.
• Hub for staff to gather everything they may need to successfully assist our members - positive impact.

Incentivized

• Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
• Customers like the possibility of engaging in Augmented Reality Solutions.
• Remote support is faster and easier, with a visual tool to see and do annotations in the screen.

Incentivized