TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aloha Cloud

    Score7.3 out of 10
    N/AAloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.N/A

    PAR POS

    Score9.9 out of 10
    N/APAR POS is a cloud-based point-of-sale solution (POS), that also offers solutions for omnichannel ordering and fulfilment, enterprise-grade hardware, and contactless payments. PAR provides their partnership for Quick Service, Fast Casual, and Table Service brands.N/A
    Pricing
    Aloha CloudPAR POS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Aloha CloudPAR POS
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Aloha CloudPAR POS
    Small Businesses
    Lightspeed Restaurant
    Score9.9 out of 10
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    Toast Point of Sale
    Score8 out of 10
    Toast Point of Sale
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Aloha CloudPAR POS
    Likelihood to Recommend
    8.8
    (8 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Aloha CloudPAR POS
    Likelihood to Recommend
    NCR VOYIX
    Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    Brink just needs to continue to develop its technology for the every-changing industry.
    Incentivized
    Read full review
    Pros
    NCR VOYIX
    • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
    • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
    • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Brink has a simple interface for the team to use in their day to day.
    • Brink is mostly simple to reconfigure to our needs in the field.
    Incentivized
    Read full review
    Cons
    NCR VOYIX
    • Sometimes you need tech support to help add or delete tabs.
    • The programs are always growing and updating so sometimes you need assistance.
    • The tech support isn't always available or takes time for them to respond.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Brink could update its hardware to the sign of the times with guest interactive POS.
    • Appears clunky at times with its processes and steps.
    • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
    • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
    • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
    Incentivized
    Read full review
    Usability
    NCR VOYIX
    Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    No answers on this topic
    Support Rating
    NCR VOYIX
    There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    I believe Brink has been very responsive to our needs and requests
    Incentivized
    Read full review
    Alternatives Considered
    NCR VOYIX
    Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
    Incentivized
    Read full review
    Return on Investment
    NCR VOYIX
    • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
    • We were able to speed up the check-out process, allowing us to move people through faster.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Positive impact on its simplicity with our growth and ability to teach and transform our business.
    • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
    Incentivized
    Read full review
    ScreenShots

    Aloha Cloud Screenshots

    Screenshot of Aloha bundle