NeoCertified Secure Email vs. RMail

I have recommended NeoCertified to anyone I know that needs that added protection for themselves and their clients. NeoCertified is easy to do business with and for smaller companies is very affordable.

Incentivized

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology

• Easy to use
• Service is excellent
• Pricing is very competitive

Incentivized

• E-mail tracking.
• Providing a detailed record of receipt.
• Providing digital timestamps as to when messages are sent.
• Recording responses/replies to certain e-mails.

Incentivized

• Our wish list would be if we could utilize it via our Gmail system. We don't use Outlook emails except with NeoCertified.

Incentivized

• Some Gmail add ons/extensions don't work with RMail.
• I'm not sure it can be integrated with gmail without Chrome or Outlook.
• More features would be cool.

I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.

Works well routinely without problems.

Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.

Works great.

NeoCertified Secure Email is far easier to utilize and very simple to install on the computers. We had utilized Zix previously and had many issues with their program, especially when it came to updates and installs.

Incentivized

RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to track electronic signatures only, not to track when e-mails are received.

Incentivized

• It has been one of the best investments we made and allows us to securely transmit documents essential to our business.

Incentivized

• There's not much ROI, because we don't get it much cheaper than the list price.
• However, being able to offer this service strengthens our service offerings.