TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetApp Cloud Insights

    Score9.2 out of 10
    N/ANetApp Cloud Insights is an infrastructure monitoring tool that gives users visibility into their complete infrastructure. With Cloud Insights, users can monitor, troubleshoot and optimize all resources including public clouds and private data centers.N/A

    Prometheus

    Score8 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A
    Pricing
    NetApp Cloud InsightsPrometheus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetApp Cloud InsightsPrometheus
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NetApp Cloud InsightsPrometheus
    Considered Both Products
    NetApp
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    35 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    29 Answers
    Best Alternatives
    NetApp Cloud InsightsPrometheus
    Small Businesses
    No answers on this topic
    InfluxDB
    Score9 out of 10
    Medium-sized Companies
    Icinga
    Score9 out of 10
    No answers on this topic
    Enterprises
    HPE OneView
    Score6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetApp Cloud InsightsPrometheus
    Likelihood to Recommend
    8.2
    (10 ratings)
    7.8
    (35 ratings)
    Usability
    8.2
    (1 ratings)
    7.1
    (3 ratings)
    Support Rating
    8.4
    (10 ratings)
    5.0
    (1 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NetApp Cloud InsightsPrometheus
    Likelihood to Recommend
    NetApp
    For example, we had an application slowdown. It looked like the slowdown was storage. However, it was a malformed SQL query that no one realized was pulling data from the storage location that also housed the application. Cloud Insights saved us hours of downtime and frustration. Cloud Insights pinpointed which system was hogging resources. What makes Cloud Insights special is the way it looks at the data collected from the data sources. The insights it provides into the flow of data; sheds new light on how things work in your environment.
    Incentivized
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    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
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    Pros
    NetApp
    • The visibility and usage optimization are the most valuable features.
    • Ease to use for basic functionality.
    • It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis.
    Incentivized
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    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
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    Cons
    NetApp
    • Need to add more cloud resources for optimization, as many are still not compatible
    • Data retention time is limited.
    • Premium subscription is costly.
    Incentivized
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    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
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    Usability
    NetApp
    I have been extremely happy with its usability. You can take thins as they are out of the box and it is useful. You can carry it as far as you want to go and every step you take improves your ROI.
    Incentivized
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    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
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    Support Rating
    NetApp
    1. It's very easy to contact the customer support service, and they seem to be very happy to help at any time.
    2. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries.
    3. Technical support always provided the solutions to the problems encountered.
    4. Overall customer support quality is good.
    Incentivized
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    Open Source
    Never had to reach out to them.
    Incentivized
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    Alternatives Considered
    NetApp
    For a while, we were using Zabbix to monitor our Kubernetes applications and microservices on our infrastructure in more than one public cloud platform. Cloud Insights has much better visualized dashboards. In addition, despite such a large number of quality features, it's still priced competitively.
    Incentivized
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    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
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    Professional Services
    NetApp
    Once you install the acquisition unit and start collecting data, you can immediately begin using it. It is very self-explanatory and helpful. I could have used Cloud Insights without working with the NetApp Cloud Insights support team. I am glad I engaged them though. They helped me carry Cloud Insights to a new level and it fast-tracked the process that would have taken me time to complete.
    Incentivized
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    Open Source
    No answers on this topic
    Return on Investment
    NetApp
    • Performance and security have improved
    • Cloud Secure lets you get real-time alerts on any security breach, like a ransomware attack or something similar
    • You can easily notice if something weird is happening on the cloud and later prevent that
    Incentivized
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    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
    Read full review
    ScreenShots

    NetApp Cloud Insights Screenshots

    Product screenshotProduct screenshotProduct screenshot