| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Netchex | Score9 out of 10 | N/A | Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose Netchex THE COST, THE EASE OF USING THE SYSTEM, THE TIME TO DO PAYROLL Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex We were looking for a company to help us manange ObamaCare (ACA) and Quickbooks Payroll did not offer any options. ADP did not have the extensive program that Netchex offered. ADP was also much more expensive. Netchex ACA Central was the best product on the market and the best … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Netchex I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex Netchex customer services and access to create an excel report the way I want it was not offered by the other products in the past. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex We have used Paychex and ADP. The customer service with Paychex was horrible. I was having an issue with our HSAs at the beginning of the year and asked them to fix it. Our last payroll with them was March 25th and that issue was still not resolved. ADPs customer service … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex I would rank Netchex above the other products I’ve used based on features, user-friendliness, and customer service. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex We used Corporate Payroll prior to Netchex. Corporate Payroll has all the functionality of Netchex but it's not all in one place like Netchex. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex ADP Paychex Paycom Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex We used Paychex prior to switching to Netchex. We decided to make the move because of an impending integration that Netchex had planned with our onboarding system, Workbright. That integration has happened, but not in the way that we had hoped so we are not taking advantage of … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Netchex Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
91% Would buy again 20 Answers | |
| Delivers good value for the price | |
100% Delivers good value for the price 17 Answers | |
| Happy with the feature set | |
95% Happy with the feature set 21 Answers | |
| Lived up to sales and marketing promises | |
89% Lived up to sales and marketing promises 16 Answers | |
| Implementation went as expected | |
83% Implementation went as expected 15 Answers | |
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| Payroll Management |
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| Small Businesses |  Patriot Payroll Score8.6 out of 10 |
| Medium-sized Companies |  APS Score5.7 out of 10 |
| Enterprises |  ADP Streamline Payroll Score6.1 out of 10 |
| All Alternatives | View all alternatives |
| Netchex | |
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| Likelihood to Recommend | 9.0 |
| Likelihood to Renew | 9.9 |
| Usability | 9.9 |
| Support Rating | 9.9 |
| Implementation Rating | 8.2 |
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