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I Would Recommend Netchex to Anyone Who Wants Their Experience Managing Employees Within a Software To Be Easier!
February 25, 2022

I Would Recommend Netchex to Anyone Who Wants Their Experience Managing Employees Within a Software To Be Easier!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Netchex

We use Netchex for the entire employee life-cycle, hiring, onboarding, payroll, and performance reviews. It is incredibly user-friendly and saves us so much time because of how well information flows from different areas of the software. No paper! Before we were having to track down so much information manually and now Netchex does the work for us. It has been incredibly helpful to have a one-stop-shop for all things employee-related.
  • Moves employees from various statuses seamlessly (hiring, onboarding, training, active)
  • Customer Service - also willing to chat or get on a video conference to help with any questions
  • Their training is very thorough and sets you up well for how to best use the product for your needs.
  • The product is expensive, especially if you are a large employer with a lot of employees.
  • Some of the reports can be difficult to manipulate to how you may want to use them.
  • Its ability to send out mass emails/text messages has been great for the times we need to send alerts out to all people or a specific group and make sure they see it.
  • The ability to set up the onboarding process for employees and make it all virtual has saved so much time. No more tracking down paper 1-9s or W-4s. And Netchex sends out alerts to them about what steps they still need to do.
  • Having a specific support team that is assigned to your account is very helpful as you get to know the people and they know your business well too.
  • The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
  • We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.
Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.

Do you think Netchex delivers good value for the price?

Yes

Are you happy with Netchex's feature set?

Yes

Did Netchex live up to sales and marketing promises?

Yes

Did implementation of Netchex go as expected?

Yes

Would you buy Netchex again?

Yes

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.

Netchex Feature Ratings

Payroll Management
8.9
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8