NetDocuments is a document management solution from the company of the same name in Lehi, Utah.
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Vivaldi
Score 8.2 out of 10
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Vivaldi is a web browser that is free to use, but that includes a customizable interface, tab tiling and web panels as organizational elements, email management features, and an integrated calendar, to make it a task and work organization solution. It is developed by Vivaldi Technologies headquartered in Oslo, Norway.
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
It's very easy to schedule events where we can set the agenda in advance and add events as tasks so that we can track the progress. It can be integrated with products like tidycal to check booking time, messaging software like MS Teams, Slack and video call software like Zoom for a seamless experience.
Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Vivaldi Browser is great in terms of usability and customization, if you don't like something the way it is by default, there's a good chance that you can tweak to make it work for you
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Since Vivaldi has a calendar built-in in the browser only so it is very efficient to add new events and edit already scheduled events, We can manage multiple calendars as per our needs without added complexity because it has a user-friendly user interface, events can be defined as tasks so that we can track progress on the projects.
NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
