My review of NetDocuments
October 16, 2019

My review of NetDocuments

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetDocuments

NetDocuments is being used across the entire organization. Using NetDocuments has helped us to free up space on network drives, as well as stop us from having to add so much more space to them. It is also much easier for people to access files than using network folders, so it has been very helpful thus far.
  • Allows you to set document and folder restrictions.
  • Makes files easier to save and access.
  • Gives you the ability to send a link and/or an attachment.
  • It has glitches where it freezes sometimes.
  • Some documents can be difficult to locate.
  • At times, it will say a document is opened or checked out, when it really isn't.
  • Less worries about network drives needing to be taken offline.
  • Better file sharing.
I'll be honest. Initially, I didn't like NetDocuments because I was so used to working in iManage. Once I learned my way around NetDocs and used some of the additional features, I really began to like it and prefer it over iManage. I enjoy all of the features and capabilities that come with it.
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Do you think NetDocuments delivers good value for the price?

Yes

Are you happy with NetDocuments's feature set?

Yes

Did NetDocuments live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetDocuments go as expected?

No

Would you buy NetDocuments again?

Yes

Well suited for companies looking to use cloud storage and get away for in office network drives, as well as companies looking to share documents with multiple users, no matter their location. Less appropriate for smaller companies that don't have large storage needs.