NetIQ Identity Manager vs The Okta Identity Cloud

Likelihood to Recommend

An organization who needs a way of managing their entire user lifecycle.
If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.

Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

We use Okta for Single Sign-On (SSO), by which we can log in and get access to any other services in our corporate network. It is integrated with GlobalProtect VPN; hence a connection to the PTP gateway is required before logging into the Okta service. Also, we frequently add new apps to the dashboard via Add App catalog to try out new services. We have also deployed our Confluence page to put our work documents to help others, and someone can access it only after Okta sign-in.

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 201-500 employees

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Feature Rating Comparison

NetIQ Identity Manager

The Okta Identity Cloud

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Easy to use workflow for creating users.
The self-service portal for resetting passwords etc., is easy to deploy.
Has strong user activity monitoring.

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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RBAC is simple, straight forward and easy to manage
Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications

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Verified User

Engineer in Information Technology

Hospital & Health Care Company, 201-500 employees

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Cons

The interface is a bit outdated.
It would be nice to be able to customize the self-service portal more.
It would be great if it integrated with more products.

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.

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Verified User

Director in Information Technology

Online Media Company, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

The Okta Identity Cloud 8.0

Based on 18 answers

Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights

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Devin Garrett

Computer Systems Analyst

5.11 TacticalApparel & Fashion, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

The Okta Identity Cloud 9.0

Based on 1 answer

Some of its features are great and some are slightly complex and not easy without vendor support.

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Verified User

Consultant in Information Technology

Utilities Company, 10,001+ employees

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Support Rating

No score

No answers yet

No answers on this topic

The Okta Identity Cloud 8.1

Based on 26 answers

There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

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Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

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Alternatives Considered

No answers on this topic

TransferWise has used Google Single Sign On service and Amazon IAM capabilities, and I have used Microsoft Single Sign On and User Authentication services before in previous companies - Okta is simple to use and easy to integrate with other providers, compared to the alternatives - since they are focused on this area, they can deliver better user experience than large companies that try to sell their software productivity tools as a bundle.

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Daniel Anjos

Product Design/Development Engineer

TransferwiseFinancial Services, 1001-5000 employees

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Return on Investment

ROI
Self-Service
Easy Install

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
Now that it's up and running it's super easy to deploy
With it's mobile app we also can now reach our entire employee base globally

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Verified User

Team Lead in Information Technology

Financial Services Company, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

NetIQ Identity Manager Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$0 per month per user

The Okta Identity Cloud Editions & Modules

Edition

Single Sign on	$2.00¹
Single Sign on Adaptive	$5.00¹
Multi Factor Authentication	$3.00¹
Multi Factor Authentication Adaptive	$6.00¹

Per User Per Month

Additional Pricing Details

Browse products and price points that make the most sense for your organization on our website.

Rating Summary

NetIQ Identity Manager

The Okta Identity Cloud

NetIQ Identity Manager

The Okta Identity Cloud

NetIQ Identity Manager

The Okta Identity Cloud

NetIQ Identity Manager

The Okta Identity Cloud

NetIQ Identity Manager

The Okta Identity Cloud

NetIQ Identity Manager

The Okta Identity Cloud

Likelihood to Recommend