What users are saying about
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Top Rated
423 Ratings
3 Ratings
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Score 8 out of 100

The Okta Identity Cloud

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Top Rated
423 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

NetIQ Identity Manager

  • An organization who needs a way of managing their entire user lifecycle.
  • If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

We use Okta for Single Sign-On (SSO), by which we can log in and get access to any other services in our corporate network. It is integrated with GlobalProtect VPN; hence a connection to the PTP gateway is required before logging into the Okta service. Also, we frequently add new apps to the dashboard via Add App catalog to try out new services. We have also deployed our Confluence page to put our work documents to help others, and someone can access it only after Okta sign-in.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

NetIQ Identity Manager
The Okta Identity Cloud
8.7
ID-Management Access Control
NetIQ Identity Manager
The Okta Identity Cloud
8.8
ID Management Single-Sign On (SSO)
NetIQ Identity Manager
The Okta Identity Cloud
9.1
Multi-Factor Authentication
NetIQ Identity Manager
The Okta Identity Cloud
9.1
Password Management
NetIQ Identity Manager
The Okta Identity Cloud
8.7
Account Provisioning and De-provisioning
NetIQ Identity Manager
The Okta Identity Cloud
8.5
ID Management Workflow Automation
NetIQ Identity Manager
The Okta Identity Cloud
8.4
ID Risk Management
NetIQ Identity Manager
The Okta Identity Cloud
8.4

Pros

NetIQ Identity Manager

  • Easy to use workflow for creating users.
  • The self-service portal for resetting passwords etc., is easy to deploy.
  • Has strong user activity monitoring.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • RBAC is simple, straight forward and easy to manage
  • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
  • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
Anonymous | TrustRadius Reviewer

Cons

NetIQ Identity Manager

  • The interface is a bit outdated.
  • It would be nice to be able to customize the self-service portal more.
  • It would be great if it integrated with more products.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.1
Based on 26 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Alternatives Considered

NetIQ Identity Manager

No answers on this topic

The Okta Identity Cloud

TransferWise has used Google Single Sign On service and Amazon IAM capabilities, and I have used Microsoft Single Sign On and User Authentication services before in previous companies - Okta is simple to use and easy to integrate with other providers, compared to the alternatives - since they are focused on this area, they can deliver better user experience than large companies that try to sell their software productivity tools as a bundle.
Daniel Anjos | TrustRadius Reviewer

Return on Investment

NetIQ Identity Manager

  • ROI
  • Self-Service
  • Easy Install
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
  • Now that it's up and running it's super easy to deploy
  • With it's mobile app we also can now reach our entire employee base globally
Anonymous | TrustRadius Reviewer

Pricing Details

NetIQ Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NetIQ Identity Manager Editions & Modules

Additional Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per user

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.

Rating Summary

Likelihood to Recommend

NetIQ Identity Manager
8.0
The Okta Identity Cloud
8.8

Likelihood to Renew

NetIQ Identity Manager
The Okta Identity Cloud
8.0

Usability

NetIQ Identity Manager
The Okta Identity Cloud
9.0

Reliability and Availability

NetIQ Identity Manager
The Okta Identity Cloud
8.6

Support Rating

NetIQ Identity Manager
The Okta Identity Cloud
8.1

Online Training

NetIQ Identity Manager
The Okta Identity Cloud
1.0

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