Netomi vs. Simplify360
Netomi vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Netomi | N/A | Netomi is an AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a strong customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The vendor states the Netomi platform autonomously responds to over 50% of a company’s customer service tickets across email, social… | N/A | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Netomi | Simplify360 | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Netomi | Simplify360 | |
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Top Pros | ||
Top Cons |
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Netomi | Simplify360 | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Jotform Score 8.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Netomi | Simplify360 | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (6 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Netomi | Simplify360 | |
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Likelihood to Recommend | Netomi No answers on this topic | Simplify360 |
Pros | Netomi No answers on this topic | Simplify360 |
Cons | Netomi No answers on this topic | Simplify360 |
Likelihood to Renew | Netomi No answers on this topic | Simplify360 |
Alternatives Considered | Netomi No answers on this topic | Simplify360 |
Return on Investment | Netomi No answers on this topic | Simplify360 |
ScreenShots |