Netstock vs. Ontraport

Netstock is brilliant for organizing your data in a readable, visual layout that's easy to understand and use to base decision-making on. For individual items, it's excellent, and there is loads of functionality to manage safety stock and lead times. Where I've seen it struggle a bit is with families of items that share an MOQ; it calculates demand at the individual SKU level and isn't as good at managing it at the family level.

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Here are some cases where Ontraport is well suited : - When writing emails, you can easily access to preview, manage the changes and go back to what you did before - When using automations, if there's an error, you can go back to a previous version of it. There are also some super tools that allows to see where a clients is on an automation without having to go through the all automation. It is less appropriate when you are several colleague that are addressing an issue on an email/automation as it doesn't allows you to be multiple person on the item.

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• Global visibility , added value for stock assisstance
• Areas that need attention are displayed on the dashboard with option to drill down if required
• With more than 5000 different SKU it is difficult to keep track of all activities related to each SKU, the process is simplified with the help of this tool, everyone has access to the right information.

• Dashboards for our daily stats.
• The email follows up and broadcasts are simple and easy.
• Sales and marketing can now see the impact they have working together. Nobody can point finger anymore.
• They have the best customer support. I can't tell you how many times they have walked me through the problems that I created.
• Amazing email inboxing.

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• The Family MOQ is not taken into account with the look-forward days within the container builder, so this add-on does not work very well.
• It's not possible to build your own CSV export of reports that you regularly run. The report builder doesn't let you save a set of filters or parameters; it's too basic.

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• Wish they had more options for their forms. Would really like to use multi-step forms.
• A lot of times their forms load slowly on the website. Would like to see them speed up their services.
• Their broadcasting options are legacy. There are better options out there for sending broadcast messages.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.

This is one of their strength, Netstock is very easy to use and although it is rigid in its functionalities, that is what is good about it, we could not customise it the way you used to work, it forced us to adapt our processes and the way we work

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Independently Invited by TrustRadius

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The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.

Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.

The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.

I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.

If you know your business, ONTRAPORT is easy

Netstock was much easier to use and that was important for our team as this was a significant digital change in our processes. We had a list of features we wanted and Netstock had more than 90% of them which contributed to the decision to go with this plug and play solution rather than a fully bespoke platform. We also liked that Netstock already had an API with Cin7

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Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.

With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.

• We have vastly reduced the amount of safety stock that we used to hold
• Our stock holding value is within a manageable figure for the size of our business
• We can monitor our poor performing suppliers so we are confident when placing purchase orders

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• We are providing better customer service as a direct result of Ontraport. We can track where all of our customers are, what pages/sites/modules they are visiting with ease and tailor our communication accordingly.
• Our marketing funnel has become vastly improved, meaning that our ROI for marketing has gone up. Sales this April are double what they were last year.
• Our team works better together because we all have a better idea of what the other needs and when. The tasks that we can assign in Ontraport mean nothing gets missed, creating a better customer and employee experience.