What users are saying about

ONTRAPORT

23 Ratings

ONTRAPORT

23 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

ONTRAPORT

Due to the complexity of Ontraport and the size of the monthly subscription it isn't ideal for a solopreneur just starting up. Having said that, when you are ready to start using their system, the team at Ontraport made the transition very smooth and safe. I was transferring years of business and data from several different systems over to Ontraport and felt very secure the entire time

Feature Rating Comparison

Email & Online Marketing

ONTRAPORT
7.8
WYSIWYG email editor
ONTRAPORT
7.7
Dynamic content
ONTRAPORT
8.6
Ability to test dynamic content
ONTRAPORT
8.3
Landing pages
ONTRAPORT
7.1
A/B testing
ONTRAPORT
4.9
Mobile optimization
ONTRAPORT
9.0
Email deliverability
ONTRAPORT
6.9
List management
ONTRAPORT
8.4
Triggered drip sequences
ONTRAPORT
9.2

Lead Management

ONTRAPORT
8.3
Lead nurturing
ONTRAPORT
8.6
Lead scoring and grading
ONTRAPORT
7.5
Data quality management
ONTRAPORT
8.2
Automated sales alerts and tasks
ONTRAPORT
8.9

Campaign Management

ONTRAPORT
6.7
Calendaring
ONTRAPORT
6.2
Event/webinar marketing
ONTRAPORT
7.2

Social Media Marketing

ONTRAPORT
7.1
Social sharing and campaigns
ONTRAPORT
7.1
Social profile integration
ONTRAPORT
7.2

Reporting & Analytics

ONTRAPORT
7.8
Dashboards
ONTRAPORT
7.5
Standard reports
ONTRAPORT
8.0
Custom reports
ONTRAPORT
8.0

Platform & Infrastructure

ONTRAPORT
7.9
API
ONTRAPORT
8.3
Role-based workflow & approvals
ONTRAPORT
8.4
Customizability
ONTRAPORT
9.0
Integration with Salesforce.com
ONTRAPORT
7.3
Integration with Microsoft Dynamics CRM
ONTRAPORT
7.3
Integration with SugarCRM
ONTRAPORT
7.3

Pros

  • Auto-responder sequences to tailor client engagement
  • Tracking details of client history
  • Managing affiliate partnerships

Cons

  • The platform is pretty stable and fast. Every once in a while the system seems to run a little slow. There have been huge improvements in speed and stability since Oct 2014.
  • Mobile app needs improvement. I have not been able to use it on my smart phone and the web login doesn't work well for my iPad.
  • Graphic interface showing how all the sequences, forms and opt in pages are tied together in a funnel design would be cool.

Likelihood to Renew

ONTRAPORT9.1
Based on 8 answers
We are fully vested in ONTRAPORT and continue to realize how it can help us with tasks, affiliates/partners, tracking, WordPress integration and upsells.

Usability

ONTRAPORT7.8
Based on 3 answers
The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes.When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.

Performance

ONTRAPORT7.7
Based on 4 answers
Very responsive system - and if the infrequent delay or mishap occurs, they are quick to respond.

Support

ONTRAPORT9.0
Based on 3 answers
The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.

In-Person Training

ONTRAPORT9.1
Based on 1 answer
I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.

Implementation

ONTRAPORT9.1
Based on 2 answers
If you know your business, ONTRAPORT is easy

Alternatives Considered

I really liked the robust features presented in a way that made sense to me. I needed a higher level system that I could understand how to use with little or no ramp-up time.

Scalability

ONTRAPORT8.2
Based on 1 answer
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.

Return on Investment

  • Because I'm connecting more consistently, I am seeing a quick turn in my sales cycle
  • The task management feature ensures that we are delivering consistent service to our customers
  • With lead flow mostly automated, the team in freed up to actually work with clients, rather than trying to just manage relationships

Pricing Details

ONTRAPORT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ONTRAPORT Editions & Modules
ONTRAPORT
Edition
Pro
$2971
Team
$5972
Basic
$793
1. per month with 2 users (up to 25,000 contacts)
2. per month with 10 users (up to 100,000 contacts)
3. per month with 1 user (up to 1,000 contacts)
Modules
100,000 extra contacts
$991
Additional user
$472
100,000 extra messages
$993
First-class postcards
$13
1. Other
2. Per User per Month
3. Other
Additional Pricing Details