What users are saying about

ONTRAPORT

24 Ratings

ONTRAPORT

24 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

ONTRAPORT

ONTRAPORT is great if you have a scalable team, and want to keep people accountable for their tasks.It's not so great for agile development. Things can feel like they happen a bit too slow, and it's scary to test out small ideas. I realize this is rather subjective.
Andrew Muller profile photo

Feature Rating Comparison

Email & Online Marketing

ONTRAPORT
7.7
WYSIWYG email editor
ONTRAPORT
7.7
Dynamic content
ONTRAPORT
8.6
Ability to test dynamic content
ONTRAPORT
8.3
Landing pages
ONTRAPORT
7.0
A/B testing
ONTRAPORT
4.5
Mobile optimization
ONTRAPORT
9.0
Email deliverability
ONTRAPORT
6.9
List management
ONTRAPORT
8.4
Triggered drip sequences
ONTRAPORT
9.2

Lead Management

ONTRAPORT
8.2
Lead nurturing
ONTRAPORT
8.5
Lead scoring and grading
ONTRAPORT
7.4
Data quality management
ONTRAPORT
8.2
Automated sales alerts and tasks
ONTRAPORT
8.9

Campaign Management

ONTRAPORT
6.7
Calendaring
ONTRAPORT
6.2
Event/webinar marketing
ONTRAPORT
7.2

Social Media Marketing

ONTRAPORT
7.1
Social sharing and campaigns
ONTRAPORT
7.1
Social profile integration
ONTRAPORT
7.2

Reporting & Analytics

ONTRAPORT
7.8
Dashboards
ONTRAPORT
7.5
Standard reports
ONTRAPORT
8.0
Custom reports
ONTRAPORT
8.0

Platform & Infrastructure

ONTRAPORT
7.9
API
ONTRAPORT
8.3
Role-based workflow & approvals
ONTRAPORT
8.4
Customizability
ONTRAPORT
9.0
Integration with Salesforce.com
ONTRAPORT
7.3
Integration with Microsoft Dynamics CRM
ONTRAPORT
7.3
Integration with SugarCRM
ONTRAPORT
7.3

Pros

  • Email Marketing. Ontraport is outstanding. The control that we have over the content, the delivery, the experience that we can provide for our prospects and clients is second to none as far as I am concerned.
  • Tracking. Everything is measured, compared, tracked, recorded and stored. The mountain of data that is available allows us to instantly see what is working and what isn't, and this saves us time and money.
  • Customization. I have mentioned the control that we have in email marketing, but that is true in everything.
  • Support. The team are always there for me. True I may have a problem outside hours, but the knowledge base, videos and Users Community are always there with a solution.
Matthew Watts profile photo

Cons

  • Its blessing is its curse. Too much flexibility and a broad range of features means it can be hard to use to its full potential if you're not familiar with it and some of the features are not as advanced as stand alone solutions; like email templates for example.
  • The shopping cart and gateway communications are not really geared for product sales yet. It's coming though.
  • Reporting is a challenge. It's very flexible because you can download just about anything. You just have to figure out how to report it.
Chad Root profile photo

Likelihood to Renew

ONTRAPORT9.1
Based on 8 answers
I am so dependent on the platform that I am super glued to them.
Eric Foronjy profile photo

Usability

ONTRAPORT7.8
Based on 3 answers
It's really pretty simple.
Chad Root profile photo

Performance

ONTRAPORT7.7
Based on 4 answers
World class features on a simple to use, customizable platform
Chad Root profile photo

Support

ONTRAPORT9.0
Based on 3 answers
6 plus years and going strong
Chad Root profile photo

In-Person Training

ONTRAPORT9.1
Based on 1 answer
I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
David Jaeger profile photo

Implementation

ONTRAPORT9.1
Based on 2 answers
If you know your business, ONTRAPORT is easy
Chad Root profile photo

Alternatives Considered

Infusionsoft - I chose ONTRAPORT over Infusionsoft because I could make it match up to my clients processes easier. I value the flexibility. On the flip side, Infusionsoft has some eCommerce integration and pre-configured solutions that are appealing.VTrenz, Marketo, Silverpop were all on the list back in 2008 when I looked at them but they were overboard on roles and structure not to mention unaffordable for small and midsize clients.
Chad Root profile photo

Scalability

ONTRAPORT8.2
Based on 1 answer
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
Jen Levitz profile photo

Return on Investment

  • Because I'm connecting more consistently, I am seeing a quick turn in my sales cycle
  • The task management feature ensures that we are delivering consistent service to our customers
  • With lead flow mostly automated, the team in freed up to actually work with clients, rather than trying to just manage relationships
Jen Levitz profile photo

Pricing Details

ONTRAPORT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ONTRAPORT Editions & Modules
ONTRAPORT
Edition
Pro
$2971
Team
$5972
Basic
$793
1. per month with 2 users (up to 25,000 contacts)
2. per month with 10 users (up to 100,000 contacts)
3. per month with 1 user (up to 1,000 contacts)
Modules
100,000 extra contacts
$991
Additional user
$472
100,000 extra messages
$993
First-class postcards
$13
1. Other
2. Per User per Month
3. Other
Additional Pricing Details