Connect to more client and grow your business with Ontraporthttps://www.trustradius.com/marketing-automationOntraportUnspecified8281012015-04-29T19:28:48.639Z
Updated March 17, 2016
Connect to more client and grow your business with Ontraport
Score 8 out of 101
Overall Satisfaction with ONTRAPORT
Ontraport is an integral part of our business. We use it across for both the information marketing/ start-up business consulting side as well as our full-service digital marketing agency. And we also help our clients leverage it in their business. It allow us to nurture our relationships and grow them.
- Task management is my favorite feature. I love that I can send a task to an outside vendor and have them report on the interaction with my client without them needing to log into the Ontraport system
- The Support Team ROCKS! I'm able to get quick help via live chat and knowing that they are just a phone call away is also great. (Even late at night and on weekends.)
- The Executive Staff really care about their customers. They are active in the forum and really listen (and address) the challenges of their customer. Give them a use case for a divergent use of a feature that may need a small tweak to the system and they will seriously consider making that possible.
- Reporting is not the easiest thing to do in the system.
- Affiliate tracking/ reporting is not very intuitive or consistent
- If you set-up your system yourself, you just don't know what needs to be set-up in order to track stuff later. Some basic KPIs need custom set-ups to be report-able.
- Because I'm connecting more consistently, I am seeing a quick turn in my sales cycle
- The task management feature ensures that we are delivering consistent service to our customers
- With lead flow mostly automated, the team in freed up to actually work with clients, rather than trying to just manage relationships