What users are saying about
398 Ratings
2 Ratings
398 Ratings
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Score 7.2 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

NetSuite ERP

NetSuite is well suited for a small to midsize company with remote workers. It may be more expensive than other ERP systems that can be run on-prem so if you have centralized locations and servers to run an ERP may not be the best choice. It is well suited if you have some experts to support it. If you are under tight budget constraints then it may not be the right product as licensing and support are expensive, not to mention you will have to reach out to consultants if you don't have a NetSuite admin in-house.
Anonymous | TrustRadius Reviewer

PlanGuru

The ease with which one can design and project promotional incentives to drive sales for new products is impressive. Another useful features of this program is that companies can optimize revenue using predictive analytics.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.0
PlanGuru
8.0
Pay calculation
NetSuite ERP
5.9
PlanGuru
7.0
Benefit plan administration
NetSuite ERP
6.6
PlanGuru
9.0
Direct deposit files
NetSuite ERP
7.1
PlanGuru
8.0
Salary revision and increment management
NetSuite ERP
8.1
PlanGuru
8.0
Reimbursement management
NetSuite ERP
7.6
PlanGuru
8.0

Customization

NetSuite ERP
6.1
PlanGuru
8.0
API for custom integration
NetSuite ERP
6.4
PlanGuru
8.0
Plug-ins
NetSuite ERP
5.9
PlanGuru
8.0

Security

NetSuite ERP
7.2
PlanGuru
8.0
Single sign-on capability
NetSuite ERP
7.6
PlanGuru
8.0
Role-based user permissions
NetSuite ERP
6.8
PlanGuru
8.0

Reporting & Analytics

NetSuite ERP
6.5
PlanGuru
8.3
Dashboards
NetSuite ERP
6.8
PlanGuru
8.0
Standard reports
NetSuite ERP
6.5
PlanGuru
9.0
Custom reports
NetSuite ERP
6.2
PlanGuru
8.0

General Ledger and Configurable Accounting

NetSuite ERP
6.8
PlanGuru
8.0
Accounts payable
NetSuite ERP
7.2
PlanGuru
8.0
Accounts receivable
NetSuite ERP
7.5
PlanGuru
10.0
Global Financial Support
NetSuite ERP
6.9
PlanGuru
7.0
Primary and Secondary Ledgers
NetSuite ERP
7.6
PlanGuru
8.0
Intercompany Accounting
NetSuite ERP
7.2
PlanGuru
8.0
Localizations
NetSuite ERP
7.3
PlanGuru
7.0
Journals and Reconciliations
NetSuite ERP
7.2
PlanGuru
8.0
Enterprise Accounting
NetSuite ERP
7.5
PlanGuru
8.0
Configurable Accounting
NetSuite ERP
7.5
PlanGuru
8.0
Centralized Rules Framework
NetSuite ERP
6.9
PlanGuru
9.0
Standardized Processes
NetSuite ERP
7.6
PlanGuru
8.0
Cash management
NetSuite ERP
PlanGuru
8.0
Bank reconciliation
NetSuite ERP
PlanGuru
8.0
Expense management
NetSuite ERP
PlanGuru
9.0
Time tracking
NetSuite ERP
PlanGuru
8.0
Fixed asset management
NetSuite ERP
PlanGuru
8.0
Multi-division support
NetSuite ERP
PlanGuru
7.0
Regulations compliance
NetSuite ERP
PlanGuru
8.0
Electronic tax filing
NetSuite ERP
PlanGuru
7.0
Self-service portal
NetSuite ERP
PlanGuru
8.0

Inventory Management

NetSuite ERP
5.7
PlanGuru
8.0
Inventory tracking
NetSuite ERP
5.9
PlanGuru
8.0
Automatic reordering
NetSuite ERP
6.1
PlanGuru
8.0
Location management
NetSuite ERP
6.1
PlanGuru
8.0
Manufacturing module
NetSuite ERP
4.8
PlanGuru
8.0

Order Management

NetSuite ERP
6.7
PlanGuru
8.1
Pricing
NetSuite ERP
7.0
PlanGuru
8.0
Order entry
NetSuite ERP
6.4
PlanGuru
8.0
Credit card processing
NetSuite ERP
7.0
PlanGuru
7.0
Cost of goods sold
NetSuite ERP
7.2
PlanGuru
9.0
Order Orchestration
NetSuite ERP
7.0
PlanGuru
9.0
End-to-end order visibility
NetSuite ERP
6.6
PlanGuru
8.0
Order exception Resolution
NetSuite ERP
6.0
PlanGuru
8.0

Subledger and Financial Process

NetSuite ERP
6.6
PlanGuru
Automated Invoice Processing
NetSuite ERP
7.0
PlanGuru
Shared Services Payments
NetSuite ERP
6.3
PlanGuru
Billings Management
NetSuite ERP
6.9
PlanGuru
Customer Receipt Applications
NetSuite ERP
6.6
PlanGuru
Customer Collections
NetSuite ERP
7.0
PlanGuru
Revenue Recognition
NetSuite ERP
7.1
PlanGuru
Cash Management
NetSuite ERP
6.5
PlanGuru
Asset Management
NetSuite ERP
6.5
PlanGuru
Travel & Expense Management
NetSuite ERP
6.7
PlanGuru
Budgetary Control & Encumbrance Accounting
NetSuite ERP
6.2
PlanGuru
Period Close
NetSuite ERP
7.0
PlanGuru
Transactions Tax
NetSuite ERP
6.4
PlanGuru
Subledger Reconciliations
NetSuite ERP
6.7
PlanGuru
3rd Party Accounting Systems
NetSuite ERP
6.1
PlanGuru

Project Financial Management

NetSuite ERP
6.6
PlanGuru
Budgeting and Forecasting
NetSuite ERP
6.1
PlanGuru
Project Costing
NetSuite ERP
6.8
PlanGuru
Cost Capture
NetSuite ERP
6.7
PlanGuru
Capital Project Management
NetSuite ERP
7.6
PlanGuru
Customer Invoicing
NetSuite ERP
6.8
PlanGuru
Customer Contract Compliance
NetSuite ERP
7.7
PlanGuru
Project Revenue Recognition
NetSuite ERP
6.0
PlanGuru
Project Financial Performance Analysis
NetSuite ERP
6.7
PlanGuru
Project Financials Dashboard
NetSuite ERP
6.3
PlanGuru
Real-time Financial Reporting
NetSuite ERP
6.5
PlanGuru
Embedded Business Intelligence
NetSuite ERP
6.3
PlanGuru
Project Planning Collaboration
NetSuite ERP
5.6
PlanGuru

Project Execution Management

NetSuite ERP
6.8
PlanGuru
Project Planning and Scheduling
NetSuite ERP
5.9
PlanGuru
Project Manager Dashboard
NetSuite ERP
5.4
PlanGuru
Resource Manager Dashboard
NetSuite ERP
5.9
PlanGuru
Task Insight for Project Managers
NetSuite ERP
7.1
PlanGuru
Project Manager Mobile Functionality
NetSuite ERP
7.0
PlanGuru
Team Member Task Collaboration
NetSuite ERP
6.7
PlanGuru
Team Member Mobile Functionality
NetSuite ERP
7.4
PlanGuru
Project Candidate Search
NetSuite ERP
7.3
PlanGuru
Project Candidate Comparison and Analysis
NetSuite ERP
7.0
PlanGuru
Defineable Resource Pools
NetSuite ERP
7.3
PlanGuru
Defineable Resource Pools
NetSuite ERP
7.3
PlanGuru
Talent Profiles
NetSuite ERP
6.4
PlanGuru
Real-Time Project Reporting
NetSuite ERP
7.0
PlanGuru
Absence Management
NetSuite ERP
7.3
PlanGuru
Product Lifecycle Management
NetSuite ERP
7.6
PlanGuru

Grants Management

NetSuite ERP
6.8
PlanGuru
Award Lifecycle Management
NetSuite ERP
6.8
PlanGuru
Spending Control
NetSuite ERP
6.8
PlanGuru
Indirect Cost Management
NetSuite ERP
7.4
PlanGuru
Billing
NetSuite ERP
6.4
PlanGuru

Procurement

NetSuite ERP
7.2
PlanGuru
Sourcing Team Collaboration
NetSuite ERP
7.2
PlanGuru
Sourcing Analysis
NetSuite ERP
6.1
PlanGuru
Bids Analyzed and Compared
NetSuite ERP
7.0
PlanGuru
Catalog Shopping E-Commerce for Employees
NetSuite ERP
6.0
PlanGuru
Contract Authoring
NetSuite ERP
6.7
PlanGuru
Contract Compliance Management
NetSuite ERP
7.0
PlanGuru
Contract History
NetSuite ERP
7.4
PlanGuru
Contract Renewal Automation
NetSuite ERP
8.1
PlanGuru
Contract Repository
NetSuite ERP
7.7
PlanGuru
Contract Standardization and Enforcement
NetSuite ERP
7.4
PlanGuru
Electronic Signatures
NetSuite ERP
7.6
PlanGuru
Invoice Automated Matching
NetSuite ERP
6.4
PlanGuru
Purchasing Risk and Compliance Management
NetSuite ERP
6.7
PlanGuru
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.5
PlanGuru
Spend Compliance Management
NetSuite ERP
7.5
PlanGuru
Supplier Assessment
NetSuite ERP
7.9
PlanGuru
Supplier Communication and Collaboration
NetSuite ERP
7.6
PlanGuru
Supplier Management
NetSuite ERP
8.1
PlanGuru
Supplier Portal
NetSuite ERP
7.6
PlanGuru

Risk Management

NetSuite ERP
7.3
PlanGuru
Risk Repository
NetSuite ERP
7.0
PlanGuru
Control Management
NetSuite ERP
7.0
PlanGuru
Control Mapping
NetSuite ERP
7.0
PlanGuru
Control Efficiency Assessments
NetSuite ERP
7.3
PlanGuru
Automated Control Assessments
NetSuite ERP
7.3
PlanGuru
Assessment Capture
NetSuite ERP
7.9
PlanGuru
Issue Detection
NetSuite ERP
7.3
PlanGuru
Automatic Notification
NetSuite ERP
7.6
PlanGuru
Remediation and Certification
NetSuite ERP
7.3
PlanGuru

Logistics

NetSuite ERP
5.7
PlanGuru
Transportation Planning and Optimization
NetSuite ERP
5.3
PlanGuru
Transportation Sourcing Management
NetSuite ERP
5.7
PlanGuru
Transportation Process Integration
NetSuite ERP
6.3
PlanGuru
Transportation Execution Management
NetSuite ERP
6.0
PlanGuru
Freight Payment Automation
NetSuite ERP
5.6
PlanGuru
Trade Management
NetSuite ERP
5.3
PlanGuru
Trade Regulatory Compliance Management
NetSuite ERP
7.6
PlanGuru
Customs Entry Management
NetSuite ERP
5.6
PlanGuru
Customs Document Management
NetSuite ERP
5.1
PlanGuru
Customs Document Collaboration
NetSuite ERP
4.9
PlanGuru
Fulfillment Management
NetSuite ERP
5.2
PlanGuru
Inventory Visibility
NetSuite ERP
5.6
PlanGuru
Warehouse Workforce Management
NetSuite ERP
5.5
PlanGuru

Manufacturing

NetSuite ERP
4.7
PlanGuru
Production Process Design
NetSuite ERP
5.2
PlanGuru
Supply Chain Business Flows
NetSuite ERP
4.3
PlanGuru
Production Management
NetSuite ERP
4.5
PlanGuru
Contracted Manufacturing Management
NetSuite ERP
4.5
PlanGuru
Configuration Management
NetSuite ERP
5.9
PlanGuru
Work Definition
NetSuite ERP
3.9
PlanGuru
Work Execution
NetSuite ERP
4.3
PlanGuru
Advanced Fulfillment
NetSuite ERP
5.1
PlanGuru
Manufacturing Costs
NetSuite ERP
4.9
PlanGuru

Supply Chain

NetSuite ERP
6.3
PlanGuru
Forecasting
NetSuite ERP
6.1
PlanGuru
Inventory Planning
NetSuite ERP
5.7
PlanGuru
Multi-tier Supply Chain Planning
NetSuite ERP
7.1
PlanGuru
Performance Monitoring
NetSuite ERP
6.0
PlanGuru

Product Lifecycle Management

NetSuite ERP
6.0
PlanGuru
Ideation Management
NetSuite ERP
6.0
PlanGuru
Requirements Management
NetSuite ERP
6.7
PlanGuru
Proposal Management
NetSuite ERP
5.0
PlanGuru
Innovation Portfolio Management
NetSuite ERP
5.8
PlanGuru
Product Master Data Management
NetSuite ERP
6.0
PlanGuru
Vendor Portal
NetSuite ERP
5.9
PlanGuru
Project Portfolio Management
NetSuite ERP
6.5
PlanGuru

Pros

NetSuite ERP

  • NetSuite OneWorld allows a business to automate its intercompany elimination processes at month's end. If set up and maintained correctly, the system can fully automate this process, which for many businesses involves a lot of manual work (in Excel!)
  • NetSuite's audit trail throughout the system is outstanding, tracking changes by user, change type, date/time. You can easily see who made which edits to the database and when. This is often lost or non-existent in other platforms.
  • NetSuite is highly customizable to your business' requirements. Through specific modules, SuiteFlow and SuiteScript, the possibilities are almost endless, but what is great about NetSuite is that the standard functionality is suitable for many businesses.
Sonny Spencer, ACA | TrustRadius Reviewer

PlanGuru

  • Allows for several different scenarios for the same company
  • Modification in specifications alterable
  • Allows for changes at any level with several criteria.
Anonymous | TrustRadius Reviewer

Cons

NetSuite ERP

  • Commissions. Our company's commissions are very complex and while NetSuite can handle most of them, there is still lots of manual adjustments and work that we need to do before paying. With that said, some of these issues may be with our setup or to the fact that we keep changing our incentive plans.
  • Reporting. While you can design P&L and other reports in NetSuite, I've found it less intuitive and more difficult than it seems like it should be. Some of this is because of how the data is stored in the background. For example, sometimes the data you want in the same report comes from two different modules and in order to pull the data into one report, we need to run separate reports and then do lookups in Excel. This is a common theme in relational databases and not specific to NetSuite.
Chris Snelling, CFA | TrustRadius Reviewer

PlanGuru

  • High cost.
  • Limited scalability.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

PlanGuru

PlanGuru 7.0
Based on 1 answer
It hasn't really been a viable program for our office.
Anonymous | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

PlanGuru

PlanGuru 8.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

PlanGuru

PlanGuru 9.0
Based on 1 answer
Great tool for projections and forecasting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

Zuora - does one thing and not that well. The best thing about it is consolidated invoicing. It's a point solution that thinks it's a platform. It's difficult to navigate, the navigation doesn't make much sense, and any customization is really just a deceptive crutch. NetSuite is a stark contrast in those areas. Still, I would be remiss not to mention there are a number of minor nuances in Zuora we prefer over NetSuite's SuiteBilling module; some of them add up to noteworthy, but, in the scheme of things, NetSuite is a much better tool and SuiteBilling is maturing.Salesforce - it's a self-perpetuating marketing machine. It's not a bad product, but the praise and popularity are, in my opinion, grossly disproportionate to reality. It's like any other hot brand, and there are products as good or better. NetSuite doesn't beat it in a lot of areas but it is a contender in most, and better in a number of areas. Salesforce's reporting capabilities are weaker (I say clumsy) compared to NetSuite; neither are reporting tools, but NetSuite goes a long way. Perhaps it's because NetSuite is Oracle SQL based and Salesforce kinda made their own flavor. NetSuite chose a better path with their API being Javascript based, where Salesforce is an overly complicated path. Relating records (as mentioned earlier in my review) and then actually viewing them is a strange thing in Salesforce that I think NetSuite makes very easy.
Joshua Henke | TrustRadius Reviewer

PlanGuru

A must-have for all large corporations with intensive new product development programs to boost sales and revenue. It is better than others in terms of ease of operation and adaptability. The customer support lent to the buyers is excellent. All issues pertaining to the service or product are timely resolved.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Allowed us to close month-end more quickly and more efficiently
  • Accountants are able to take on more responsibility as they are spending less time mapping between softwares
  • Centralized all of Finance's data under one software. Billing, FP&A, and Accounting all use NetSuite for various purposes
Anonymous | TrustRadius Reviewer

PlanGuru

  • Improves business process agility.
  • Drives revenue growth.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

PlanGuru

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PlanGuru Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
5.4
PlanGuru
8.0

Likelihood to Renew

NetSuite ERP
8.0
PlanGuru
7.0

Usability

NetSuite ERP
9.0
PlanGuru
8.0

Reliability and Availability

NetSuite ERP
9.4
PlanGuru

Performance

NetSuite ERP
7.7
PlanGuru

Support Rating

NetSuite ERP
1.0
PlanGuru

In-Person Training

NetSuite ERP
7.3
PlanGuru

Online Training

NetSuite ERP
8.0
PlanGuru

Implementation Rating

NetSuite ERP
7.3
PlanGuru
9.0

Scalability

NetSuite ERP
8.4
PlanGuru

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