0.5 - Our VP of Finance is the primary administrator i.e. has the primary access controls. To create new accounts, on the chart of accounts, they have to approve.
Once you’ve set-up the system, you don’t need to change much – just add new departments, new items, if you want something split out differently. We can make those changes ourselves without IT.
As part of Sarbox compliance, we need to go to IT to get new/change users. IT also helps out with complex stuff like adding usage data, help with reporting. Our business analyst in IT spends less than 25% of his time on the solution.