NeverBounce vs Twilio SendGrid

Likelihood to Recommend

For us, NeverBounce was the most helpful when we signed up to use a new email sending software. We had hundreds of thousands of email addresses that were fairly old, so we wanted to make sure that our new software could avoid bounces. We used the paid version of NeverBounce to identify who not to add to our new system.

Read full review

Jordan Comstock

Digital Marketing Specialist

Signs.comBusiness Supplies and Equipment, 51-200 employees

View all 3 answers on this topic

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts

Read full review

Verified User

Partner in Corporate

Information Technology and Services Company, 1-10 employees

View all 50 answers on this topic

Feature Rating Comparison

NeverBounce

Twilio SendGrid

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

NeverBounce

Twilio SendGrid

Dashboards

Standard reports

Custom reports

NeverBounce

Twilio SendGrid

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Pros

Accurate
Trustworthy
Reliable

Read full review

Josh MacDonald

Founder

ShoutComputer Software, 1-10 employees

View all 3 answers on this topic

Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
Some of the cheapest and best dedicated IPs.
Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.

Read full review

Evan Laird

Chief Marketing Officer

DinelyInternet, 1-10 employees

View all 50 answers on this topic

Cons

The catch-all emails aren't that clear. I'm never sure if I should use them or not.
Not 100% reliable. I had a high bounce rate (7%) in a campaign whose database I cleaned with NeverBounce.

Read full review

Verified User

Consultant in Marketing

Human Resources Company, 201-500 employees

View all 3 answers on this topic

Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
Their customer support isn't the best. Certainly some room for improvement there.

Read full review

Verified User

Program Manager in Product Management

Human Resources Company, 11-50 employees

View all 50 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Twilio SendGrid 1.0

Based on 4 answers

It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument

Read full review

Zee Gimon

Digital Operations Manager

The App SolutionsInformation Technology and Services, 51-200 employees

View all 4 answers on this topic

Support Rating

NeverBounce 8.0

Based on 5 answers

When I needed support, I reached out to them and they were very helpful. They even offered me a promo code for my first purchase, which was nice to have

Read full review

Jordan Comstock

Digital Marketing Specialist

Signs.comBusiness Supplies and Equipment, 51-200 employees

View all 5 answers on this topic

Twilio SendGrid 6.5

Based on 13 answers

Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.

Read full review

Bryan McAnulty

Owner / Founder

Velora StudiosDesign, 1-10 employees

View all 13 answers on this topic

Alternatives Considered

Hunter was billed monthly but I wanted a pay-as-you-go model like what NeverBounce offers.

Read full review

Josh MacDonald

Founder

ShoutComputer Software, 1-10 employees

View all 3 answers on this topic

With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.

Read full review

Verified User

Administrator in Information Technology

Internet Company, 201-500 employees

View all 50 answers on this topic

Return on Investment

Positive ROI -Less CAC, higher deliverability, and better leads to nurture.

Read full review

Verified User

Consultant in Marketing

Human Resources Company, 201-500 employees

View all 3 answers on this topic

Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.

Read full review

Darcy Knapp, MBA

Owner

seo web mechanicsMarketing & Advertising, 1-10 employees

View all 50 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

NeverBounce Editions & Modules

Edition

Up to 10,000	$0.008¹
Up to 100,000	$0.005¹
Up to 250,000	$0.004¹

Per Email

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Twilio SendGrid Editions & Modules

Edition

Free	Free
Basic	15.00²
Advanced	60.00²

Per Month

Additional Pricing Details

—

Rating Summary

NeverBounce

Twilio SendGrid

NeverBounce

Twilio SendGrid

NeverBounce

Twilio SendGrid

Likelihood to Recommend

NeverBounce

Twilio SendGrid

Feature Rating Comparison

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Dashboards

Standard reports

Custom reports

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Pros

NeverBounce

Twilio SendGrid

Cons

NeverBounce

Twilio SendGrid

Usability

NeverBounce

Twilio SendGrid

Support Rating

NeverBounce

Twilio SendGrid

Alternatives Considered

NeverBounce

Twilio SendGrid

Return on Investment

NeverBounce

Twilio SendGrid

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

NeverBounce Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Twilio SendGrid Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison