What users are saying about
14 Ratings
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Score 9.3 out of 100
145 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Email & Online Marketing

    NeverBounce a ZoomInfo company

    Feature Set Not Supported
    N/A
    6.0

    Twilio SendGrid

    60%
    Twilio SendGrid ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    5.9
    59%
    29 Ratings

    Dynamic content

    N/A
    0 Ratings
    6.6
    66%
    32 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.2
    72%
    31 Ratings

    Landing pages

    N/A
    0 Ratings
    1.4
    14%
    19 Ratings

    A/B testing

    N/A
    0 Ratings
    5.9
    59%
    24 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.3
    63%
    32 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.5
    85%
    75 Ratings

    List management

    N/A
    0 Ratings
    6.6
    66%
    36 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    5.9
    59%
    18 Ratings

    Reporting & Analytics

    NeverBounce a ZoomInfo company

    Feature Set Not Supported
    N/A
    6.4

    Twilio SendGrid

    64%
    Twilio SendGrid ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.0
    70%
    40 Ratings

    Standard reports

    N/A
    0 Ratings
    7.9
    79%
    40 Ratings

    Custom reports

    N/A
    0 Ratings
    4.2
    42%
    26 Ratings

    Pre-Send Testing

    NeverBounce a ZoomInfo company

    Feature Set Not Supported
    N/A
    5.3

    Twilio SendGrid

    53%
    Twilio SendGrid ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    6.4
    64%
    5 Ratings

    Link Tracking

    N/A
    0 Ratings
    7.4
    74%
    6 Ratings

    Image Validation

    N/A
    0 Ratings
    5.2
    52%
    5 Ratings

    Inbox Display

    N/A
    0 Ratings
    4.9
    49%
    5 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Spam Testing

    N/A
    0 Ratings
    5.2
    52%
    5 Ratings

    Email Previews

    N/A
    0 Ratings
    6.4
    64%
    5 Ratings

    Attribute Ratings

    • NeverBounce a ZoomInfo company is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.8

    NeverBounce a ZoomInfo company

    98%
    7 Ratings
    6.6

    Twilio SendGrid

    66%
    52 Ratings

    Likelihood to Renew

    10.0

    NeverBounce a ZoomInfo company

    100%
    1 Rating
    7.0

    Twilio SendGrid

    70%
    1 Rating

    Usability

    NeverBounce a ZoomInfo company

    N/A
    0 Ratings
    1.0

    Twilio SendGrid

    10%
    4 Ratings

    Support Rating

    8.2

    NeverBounce a ZoomInfo company

    82%
    6 Ratings
    2.5

    Twilio SendGrid

    25%
    14 Ratings

    Likelihood to Recommend

    NeverBounce a ZoomInfo company

    NeverBounce is well suited for bulk clean up of your outbound email lists as well as your subscribers list. The UI/UX is clean enough and how to use the platform is pretty self explanatory.However, it doesn't have the feature of verifying single email IDs without a CSV upload. Some competitors like usebouncer.com has this feature
    Jagrit Gambhir | TrustRadius Reviewer

    Twilio SendGrid

    Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
    Anonymous | TrustRadius Reviewer

    Pros

    NeverBounce a ZoomInfo company

    • Clean or check a single email address we are not sure about.
    • Cleaning a full marketing list that may not have been sent for awhile.
    • Integrating to update our current CRM contacts.
    Darrell Wagner | TrustRadius Reviewer

    Twilio SendGrid

    • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
    • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
    • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
    • Some of the cheapest and best dedicated IPs.
    • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.
    Evan Laird | TrustRadius Reviewer

    Cons

    NeverBounce a ZoomInfo company

    • Sometimes I found this tool takes longer to clean my list
    • Faced some issues when integrating with MailChimp; the rest is good about this tool
    Anonymous | TrustRadius Reviewer

    Twilio SendGrid

    • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
    • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
    • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
    • Their customer support isn't the best. Certainly some room for improvement there.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    NeverBounce a ZoomInfo company

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0.004 Per Email

    NeverBounce a ZoomInfo company Editions & Modules

    Edition
    Up to 10,000$0.0081
    Up to 100,000$0.0051
    Up to 250,000$0.0041
    1. Per Email
    Additional Pricing Details

    Twilio SendGrid

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Twilio SendGrid Editions & Modules

    Edition
    FreeFree
    Basic15.002
    Advanced60.002
    1. none
    2. per month
    Additional Pricing Details

    Likelihood to Renew

    NeverBounce a ZoomInfo company

    NeverBounce a ZoomInfo company 10.0
    Based on 1 answer
    I don't know of a better product for cleaning emails and we plan to continue using it.
    Darrell Wagner | TrustRadius Reviewer

    Twilio SendGrid

    Twilio SendGrid 7.0
    Based on 1 answer
    No answer on this topic is available.

    Usability

    NeverBounce a ZoomInfo company

    No score
    No answers yet
    No answers on this topic

    Twilio SendGrid

    Twilio SendGrid 1.0
    Based on 4 answers
    It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
    Zee Gimon | TrustRadius Reviewer

    Support Rating

    NeverBounce a ZoomInfo company

    NeverBounce a ZoomInfo company 8.2
    Based on 6 answers
    When I needed support, I reached out to them and they were very helpful. They even offered me a promo code for my first purchase, which was nice to have
    Jordan Comstock | TrustRadius Reviewer

    Twilio SendGrid

    Twilio SendGrid 2.5
    Based on 14 answers
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Bryan McAnulty | TrustRadius Reviewer

    Alternatives Considered

    NeverBounce a ZoomInfo company

    Bouncer is an inexpensive alternative to NeverBounce. One also gets a 1000 free credits for signing up. The UI/UX is also easy to use just like NeverBounce. But the reason we went ahead with NeverBounce is because it's more reliable in terms of accurate verification of email IDs.
    Jagrit Gambhir | TrustRadius Reviewer

    Twilio SendGrid

    With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    NeverBounce a ZoomInfo company

    • Great impact on new client acquisition through email campaigns
    • Building good email database for future use
    • Helping in achieving sales target by tapping new clients
    Anonymous | TrustRadius Reviewer

    Twilio SendGrid

    • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
    • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
    Darcy Knapp, MBA | TrustRadius Reviewer

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