9 Ratings
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Score 6.8 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

NextGen® Practice Management Solutions

To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
Tina Hernandez | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
7.8
Real-time eligibility verification
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
10.0
Claims management
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0
Coding
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0
Patient billing
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0
Financial Reporting
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
5.0

Patient Scheduling

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0
Multi-location support
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0

Electronic Medical Records

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
4.9
Charting / document management
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0
Templates
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
7.0
Mobile/tablet support
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0
Fax integration
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
1.0
Integration with other EMR and PM systems
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
1.0
Workflow automation
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
5.0
Customization
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
1.0
E-prescribing
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
7.0

Medical Security and Privacy

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.3
HIPAA compliance
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
10.0
Role-based permission levels
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0
Data backups and redundancy
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0
Local mode / networking failsafe
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0

Workflow and Scale

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0
Task tracking
NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0

Pros

NextGen® Practice Management Solutions

  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
Mordy Gold | TrustRadius Reviewer

Cons

NextGen® Practice Management Solutions

  • The software requires annoying/disruptive updates.
  • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
  • At times, the system is a bit "slow."
  • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
  • We were able to achieve cost-savings through some other systems.
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
Tina Hernandez | TrustRadius Reviewer

Usability

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 9.0
Based on 1 answer
Overall great product. Reporting could be much better and they are working on that.
Tina Hernandez | TrustRadius Reviewer

Reliability and Availability

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 10.0
Based on 1 answer
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
Tina Hernandez | TrustRadius Reviewer

Support Rating

NextGen® Practice Management Solutions

No answers on this topic

PointClickCare Core EHR Platform

If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
Mordy Gold | TrustRadius Reviewer

Implementation Rating

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 8.0
Based on 1 answer
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
Tina Hernandez | TrustRadius Reviewer

Alternatives Considered

NextGen® Practice Management Solutions

NextGen was more scattered and less streamlined than either Allscripts or EPIC
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
Tina Hernandez | TrustRadius Reviewer

Return on Investment

NextGen® Practice Management Solutions

  • Nextgen did a good job of transitioning our practice away from paper health records.
  • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
  • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

  • Cannot answer that.
Mordy Gold | TrustRadius Reviewer

Pricing Details

NextGen® Practice Management Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PointClickCare Core EHR Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NextGen® Practice Management Solutions
4.9
PointClickCare Core EHR Platform
10.0

Usability

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
9.0

Reliability and Availability

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
10.0

Implementation Rating

NextGen® Practice Management Solutions
PointClickCare Core EHR Platform
8.0

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