NextGen® Practice Management Solutions vs. Prime Suite EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NextGen® Practice Management Solutions
Score 8.3 out of 10
N/A
NextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. According to the vendor, real-time clinical and administrative workflows help reduce physician burnout and achieve value-based reimbursement goals. The product is available on any device or platform, and helps automate patient registration, appointment scheduling, medical billing, claims processing, and…N/A
Prime Suite EHR
Score 10.0 out of 10
N/A
Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A
Pricing
NextGen® Practice Management SolutionsPrime Suite EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NextGen® Practice Management SolutionsPrime Suite EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
NextGen® Practice Management SolutionsPrime Suite EHR
Top Pros
Top Cons
Features
NextGen® Practice Management SolutionsPrime Suite EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
NextGen® Practice Management Solutions
-
Ratings
Prime Suite EHR
8.0
2 Ratings
4% above category average
Coding00 Ratings8.02 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
NextGen® Practice Management Solutions
-
Ratings
Prime Suite EHR
10.0
2 Ratings
22% above category average
Automated appointment reminders00 Ratings10.02 Ratings
Multi-location support00 Ratings10.02 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
NextGen® Practice Management Solutions
-
Ratings
Prime Suite EHR
6.6
3 Ratings
9% below category average
Charting / document management00 Ratings7.83 Ratings
Templates00 Ratings6.73 Ratings
Patient portal00 Ratings7.93 Ratings
Mobile/tablet support00 Ratings3.12 Ratings
Integration with other EMR and PM systems00 Ratings5.01 Ratings
E-prescribing00 Ratings9.02 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
NextGen® Practice Management Solutions
-
Ratings
Prime Suite EHR
9.8
3 Ratings
15% above category average
HIPAA compliance00 Ratings9.63 Ratings
Role-based permission levels00 Ratings9.63 Ratings
Data backups and redundancy00 Ratings10.02 Ratings
Local mode / networking failsafe00 Ratings10.02 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
NextGen® Practice Management Solutions
-
Ratings
Prime Suite EHR
9.6
3 Ratings
20% above category average
Task tracking00 Ratings10.03 Ratings
Specialty-specific workflows00 Ratings10.02 Ratings
Multi-office / multi-physician capabilities00 Ratings8.93 Ratings
Best Alternatives
NextGen® Practice Management SolutionsPrime Suite EHR
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NextGen® Practice Management SolutionsPrime Suite EHR
Likelihood to Recommend
4.9
(2 ratings)
5.6
(3 ratings)
User Testimonials
NextGen® Practice Management SolutionsPrime Suite EHR
Likelihood to Recommend
NextGen Healthcare
To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
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Greenway Health
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
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Pros
NextGen Healthcare
  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
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Greenway Health
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
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Cons
NextGen Healthcare
  • The software requires annoying/disruptive updates.
  • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
  • At times, the system is a bit "slow."
  • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
  • We were able to achieve cost-savings through some other systems.
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Greenway Health
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
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Alternatives Considered
NextGen Healthcare
NextGen was more scattered and less streamlined than either Allscripts or EPIC
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Greenway Health
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
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Return on Investment
NextGen Healthcare
  • Nextgen did a good job of transitioning our practice away from paper health records.
  • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
  • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
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Greenway Health
No answers on this topic
ScreenShots